Manager, Account Management

What we offer

• Excellent Benefits - Health, Fitness, Personal Wellbeing
• Good Working Environment
• Flexible Work Arrangements

Duties & Responsibilities

• Manage Strategic Client Relationships - Develop and maintain strong, long-term relationships with key clients to ensure satisfaction, loyalty, and continued business growth.
  
  
• Develop Account Plans and Strategies - Create and execute detailed account plans tailored to each client's goals, aligning business objectives with customized solutions to drive mutual success.
  
  
• Drive Revenue Growth and Retention - Identify upselling and cross-selling opportunities within key accounts, negotiate renewals, and support contract management to meet or exceed sales targets.
  
  
• Coordinate Cross-Functional Teams - Act as a liaison between clients and internal teams (e.g., sales, marketing, product, operations, support) to ensure seamless delivery and client satisfaction.
  
  
• Monitor Account Performance and Reporting - Analyze client performance metrics, prepare regular business reviews, and proactively identify areas for improvement or additional support.
  
  
• Market Intelligence and Risk Management - Stay informed about industry trends, competitor activities, and potential risks to anticipate client needs and recommend proactive solutions.
  
  

Requirements

• Education: Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
  
  
• Experience: Minimum of 3–5 years of experience in account management, sales, or customer relationship roles, preferably managing high-value or strategic accounts.
  
  

• Skill Sets

• Strong communication, negotiation, and interpersonal skills

• Proven ability to build and maintain client relationships
• Knowledge on using Microsoft Office products.
  
  
• Able to work off-hours to facilitate global engagement.
  
  
• SAP transactional knowledge will be added advantage

About us

Arvato Singapore Pte.

Ltd.

is an innovative and international leading service provider in the field of supply chain management and e-commerce.

Partners come together with industry specialists in the fields of Telecommunication, Hightech & Entertainment, Automotive/Bank/Insurance, Healthcare, Consumer Products and Publisher.

Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers.

Apply now to join our team and be a part of our exciting journey