1) Debug & enhance user experience (UX)
- Lead root-cause analysis and fix prioritization for crashes, performance issues, and defects.
- Drive continuous UX improvements informed by analytics, user feedback, and usability tests.
- Define and uphold app quality bars (startup time, crash-free sessions, responsiveness, accessibility).
2) Vendor Management
- Optimise vendor contracts, licensing, and infrastructure costs to achieve sustainable savings.
- Implement efficient resource planning and prioritization to minimize rework
3) Manage roadmap & timely deployment
- Develop and maintain a clear, prioritized product roadmap aligned with business goals.
· Track deployment success and adoption, ensuring minimal downtime.
4) Compliance & policy adherence
- Ensure conformity with App Store/Play Store policies and relevant regulations (e.g., PDPA, cybersecurity, advertising/financial/sectoral rules as applicable).
- Embed privacy-by-design, secure coding, and permissions governance; maintain audit trails and DPA/ROPA where needed.
5) Data integration & ownership (BTGR → BTG warehouse)
Own and lead the integration with IT to migrate/stream BTGR data into the BTG data warehouse – ensuring data integrity for analytics/data mining
Implement validation checks, reconciliation routines, and monitoring to ensure accuracy and freshness.
- Ensure business rule changes and corrections are reflected promptly across environments and reports.