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Manager, Employee Relations Job Opening In Singapore, Singapore – Now Hiring Delivery Hero


Job description

Job Description

  • Managing cases: Handle employee relations cases end to end, including disciplinary and grievance investigations, and other related matters spanning low to high-risk complexity.

  • Providing advice and guidance: Combine employment law expertise with policy knowledge to identify gaps and recommend improvements; work with legal, HR, and other stakeholders while utilising employee feedback to drive continuous improvement

  • Performance and negotiated exits: Partner with managers and People Partners to support and manage low-performer cases, facilitate settlement agreements.

  • Developing relationships: Build trust and confidence with both managers and employees, provide support and guidance through formal processes and build strong relationships with other stakeholders (legal/external counsel, Compliance team and people partners)

  • Documentation and Case Management: Maintain high standards of case management, prepare high-quality action plans, letters of communication, and investigation reports.

  • Reporting and Data Driven Actions: Develop dashboards, analyze ER metrics to identify trends, reports insights to leadership, and implements targeted solutions through strategic action plans

  • Coaching and mentoring: Coach managers through relevant procedures and help them develop their capacity to handle ER matters; develop and implement training programs for managers and employees on ER topics

  • Promoting positive work environment & culture: Contribute to a positive and productive workplace by addressing issues fairly and transparently.

  • Qualifications

  • 5+ years of experience in complex employee relations case management role

  • Knowledge of APAC employment laws - A strong understanding of employment law and best practices in employee relations

  • Strong communication skills - Excellent written and verbal communication skills to effectively interact with managers, employees, and other stakeholders.

  • Problem solving skills - The ability to identify and resolve complex problems effectively, highly analytical and data driven.

  • Planning & organizational skills - Strong organizational and time management skills to effectively manage the workload.

  • Interpersonal skills - Ability to build relationships, communicate effectively, and work collaboratively with diverse groups of people.

  • A Bachelor’s Degree in Human Resources, Business Management or equivalent

  • Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Manager Employee Potential: Insight & Career Growth Guide


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    Are You Looking for Manager, Employee Relations Job?

    Great news! is currently hiring and seeking a Manager, Employee Relations to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Delivery Hero adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Manager, Employee Relations Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Manager, Employee Relations?

    Key qualifications for Manager, Employee Relations typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Manager, Employee Relations?

    To improve your chances of getting hired for Manager, Employee Relations, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Manager, Employee Relations Job Success

    Delivery Hero interview tips for Manager, Employee Relations

    Here are some tips to help you prepare for and ace your Manager, Employee Relations job interview:

    Before the Interview:

    Research: Learn about the Delivery Hero's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Manager, Employee Relations interview at Delivery Hero, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Delivery Hero's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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