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Urgent! Manager, Incident Response & Management Job Opening In Singapore, Singapore – Now Hiring Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses.
Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Incident Ops team is a global 24/7 team responsible for driving incident response and management of incidents from detection to resolution.
Stripe is proud of its five 9s reliability and this team is at the forefront of ensuring we keep it that way - working hand-in-hand with Reliability Eng and across the Tech Org.
This team of incident response managers (IRM) is defined by our sense of ownership and how we drive incidents to resolution - marshaling the necessary cross-functional resources to respond to and resolve service outages, critical bugs, security attacks and anything that significantly impacts the users of our products.
The team is user-first and ensures appropriate external communications from Stripe and senior management to keep our users informed of disruption to their experience of Stripe.
The team is skilled in program management, communications, incident handling and technical adeptness as incidents can arise from anywhere and cut across products and orgs in Stripe.
What you’ll do
As the Manager of Incident Response Managers, you’ll evolve a world class incident response team in APAC to maintain a high bar of reliability expected of Stripe and by Stripe’s users.
You’ll work hand-in-hand with regional IRM teams in AMER and EMEA to ensure solid 24/7 coverage for how we detect, respond to incidents, communicate to users, improve related tooling and measure impact.
You will lead and nurture a high-performing IRM team based in APAC who has a strong sense of urgency, focused on identifying incident impact, rapidly assembling incident responders, driving incident communications, and mitigating impact as quickly as possible.
As a result, you’ll be seen as the protector of our users - in minimizing the impact of incidents on their business and ensuring that Stripe is always thinking of our users.
Responsibilities
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role.
If you meet these requirements, you are encouraged to apply.
The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Preferred qualifications
In-office expectations
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users.Pay and benefits
The annual salary range for this role in the primary location is S$208,000 - S$312,000.
This range may change if you are hired in another location.
For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location.
Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.
Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process.
Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
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Unlock Your Manager Incident Potential: Insight & Career Growth Guide
Real-time Manager Incident Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager Incident in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 40141 jobs in Singapore and 35634 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Manager Incident roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Stripe is currently hiring and seeking a Manager, Incident Response & Management to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Manager, Incident Response & Management Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Stripe adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Manager, Incident Response & Management Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Manager, Incident Response & Management typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Manager, Incident Response & Management interview at Stripe, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Stripe's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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