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Manager, Marketing Program Management and Partnership Job Opening In Singapore, Singapore – Now Hiring American Express

Manager, Marketing Program Management and Partnership

    Singapore Jobs Expertini Expertini Singapore Jobs Other General Manager, Marketing Program Management And Partnership

Job description

**Description**
International Card Services (ICS) is charged with the mission of “changing the world at work” by delivering unique value and service to our card members to ‘have their backs’ and create value, growth, and opportunity for all our stakeholders.

As a key growth market, Singapore requires dedicated leadership to provide ongoing and accelerated growth by optimizing our acquisition and marketing channels to bring value to our customers and continually innovate and optimize our marketing and operations to create the best customer experience, maximize engagement, and drive stakeholder value.
**Responsibilities:**
The Marketing Manager, Program Management and Partnership is responsible for:
**Loyalty and Benefits Program Management**
+ Own and manage the day-to-day operations and development of the benefits and loyalty rewards programs, ensuring a seamless end-to-end customer journey from points earn to redemption.
+ Plan and execute loyalty marketing strategies to deliver revenue growth, market share growth and loyalty platform margin improvements.

Monitor program performance and provide strategic insights using customer and usage data to optimize engagement, satisfaction, and retention.
**Partnership Development**
+ Build and maintain relationships with external partners including key brands, merchants, and service providers to enhance the value and attractiveness of the rewards ecosystem.
+ Collaborate with partners to co-create and deliver compelling offers and campaigns aligned with customer needs and business goals.
**Marketing Execution & Engagement**
+ Plan and implement integrated marketing campaigns to drive awareness, product engagement, and card spending.
+ Align marketing initiatives with broader ICS product strategies, ensuring consistency across customer segments and channels.
+ Work closely with internal teams across Product, Customer Service, Compliance, and Technology to ensure smooth implementation of campaigns and program enhancements.
+ Oversee centralized planning and resource coordination for major marketing initiatives such as product launches and compliance updates **Qualifications:**
+ At least 3 - 7 years’ working experience.

Prior experience and knowledge of the Cards, Financial Services Market or premium lifestyle products and services, as well as loyalty programs for both proprietary and cobranded products will be an added advantage
+ Strong sense of personal accountability and experience in process efficiency improvement
+ Experience in Card Member end-to-end life cycle engagement, marketing operation managements & deployment & monitoring including understanding of digital marketing and capabilities.
+ A team player with strong leadership skills and interpersonal skills
+ Ability to collaborate across Lines of Business
+ Meticulous with attention to details.

Candidates should be able to work independently with strong work ethics and integrity
+ Minimum Bachelor Degree in Business, Marketing or Banking & Finance
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best.

This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Marketing
**Primary Location:** Singapore-Singapore-Singapore
**Schedule** Full-time
**Req ID:** 25019411

Required Skill Profession

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at American Express adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Manager, Marketing Program Management and Partnership Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Manager, Marketing Program Management and Partnership?

Key qualifications for Manager, Marketing Program Management and Partnership typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Manager, Marketing Program Management and Partnership Job Success

American Express interview tips for Manager, Marketing Program Management and Partnership

Here are some tips to help you prepare for and ace your Manager, Marketing Program Management and Partnership job interview:

Before the Interview:

Research: Learn about the American Express's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Manager, Marketing Program Management and Partnership interview at American Express, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the American Express's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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