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Urgent! Manager, Network Management (Panel Provider) Job Opening In Singapore, Singapore – Now Hiring Integrated Health Plans Pte Ltd

Manager, Network Management (Panel Provider)



Job description

Responsibilities

  • Development and management of our panel network through proactive engagement and recruitment of health and wellness providers.

  • Develop and implement recruitment, training and engagement process so as to ensure all panel providers are well equipped to render cashless services to members.

  • Keep up to date with market information and developments and have regular communications with internal departments to keep all stakeholders up to date.

  • Negotiate contractual terms with panel providers to ensure best deal is being accorded to members.

  • Liaise with relevant parties to resolve any outstanding issues.

  • Manage and maintain system data to ensure accuracy in billings.

  • Maintain data analytics and perform regular review on utilization trending, behaviour trending, etc.

  • Manages the team with regards to recruitment, training, counselling and discipline
  • Panel providers audit, including but not limited to case review, onsite audit, discussion with panel providers.

  • Investigate issues, feedbacks and complaints from members to provide resolutions to external and internal stakeholders timely.

Requirements

  • Adaptive to changes quickly
  • Communication skills
  • Negotiation skills
  • Interpersonal skills
  • Customer Service oriented
  • Result oriented
  • Problem-solving skills
  • Experience in TPA, insurance or healthcare industry

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Required Skill Profession

Networks & Systems



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