manager

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
  
  
• Resolving conflicts or complaints from customers and employees.
  
  
• Monitoring store activity and ensuring it is properly provisioned and staffed.
  
  
• Analyzing information and processes and developing more effective or efficient processes and strategies.
  
  
• Establishing and achieving business and profit objectives.
  
  
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
  
  
• Generating reports and presenting information to upper-level managers or other parties.
  
  
• Ensuring staff members follow company policies and procedures.
  
  
• Other duties to ensure the overall health and success of the business.
  
  

JOB REQUIREMENTS

• Bachelor's degree in business, management, or related field.
  
  
• More education or experience may be preferred or required.
  
  
• Strong understanding of business management, financial, and leadership principles.
  
  
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
  
  
• Time and project management skills.
  
  
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  
  
• Commitment to providing exceptional service to customers