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Urgent! Manager, Regional E-commerce Operations Job Opening In Singapore, Singapore – Now Hiring Inside Lvmh
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively.
It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day.
Together, we belong to something beautiful.
Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney.
Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).
Manager, Regional E-commerce Operations
As the Manager, E-commerce Operations, you will report to the Regional Director of Digital Onsite Experience and will lead Sephora’s APAC E-commerce platform operation team, ensuring exceptional platform efficiency and operation excellence to support elevated customer experience and business growth.
This role is ideal for a growth-oriented and data-driven professional, who is passionate about E-commerce platform growth.
You will shine here if you enjoy...
E-commerce Platform Funnel Efficiency Ownership
Driving E-commerce platform end-to-end funnel efficiency with overall onsite assets strategy and uplift plan, working closely with Stakeholder and Market Teams
Identifying opportunities to improve platform funnel efficiency, proposing and driving the uplift action plan through agile way of working with other regional teams
Partnering with Product / Tech / Data Team to prioritize and implement tools and features that are essential to drive funnel efficiency
Working with the Analytics Team to establish a robust measurement framework; monitoring onsite data performance across markets, tracking KPIs, and implementing optimization actions as needed
Conducting onsite performance reviews with countries, sharing best practices and following up on action plans
Collaborating with Campaign, Merchandising, Marketing and Supply Chain teams to create & optimize compelling campaigns that delight and excite our customers
Leading and growing a high-performing E-commerce operation team, fostering a data-driven and excellence-oriented mindset
Building team capabilities in optimizing homepage / landing page assets, conversion funnels, and campaign execution to enhance user experience and engagement
Overseeing day-to-day platform back-end operation activities; leveraging tools and automation to streamline and improve operational processes; developing operation guidelines, process SOPs, checklists and playbooks to share with markets
Working closely with BPO vendor team on day-to-day operation activities, monitoring work deliverable quality and SLAs, establishing process governance and resolving escalations timely
Cultivating a data-driven approach within the platform operation team to innovate and continuously improve ways of working with key stakeholders
Tech Feature Requirements and Prioritization
Identifying and recommending product / tech requirements to drive onsite funnel and operation efficiency
Providing business insights to support requirements prioritization and influence the tech roadmap, ensuring alignment with strategic goals
Developing and implementing best practices for feature utilization with markets
Maximizing ROI on digital tools and technologies, including newly launched and existing tech features
Supporting POC, Pilot and A/B testing initiatives to measure feature performance and provide feedback for enhancement plans
We would love to hear from you if you are/have...
Proven 8-10 years of experience in E-commerce operation roles within a fast-paced, consumer-facing environment
Familiar with front-end E-commerce channel management and back-end E-commerce operations process
Excellent strategic thinking, business acumen and data analysis skills with a track record in delivering business growth
Experienced team leader (with a minimum of 3 years in a team leadership role) with good stakeholder management skills
Proactive, resilient and agile in driving digital transformation and innovation
Here, you will find:
Community
, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
Culture of empowerment, learning & growth,
that offers you the tools, space and opportunity to learn, innovate and lead
Work that brings fulfilment,
from delighting clients every day, to inspiring our industry at large, every action makes a difference
It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty.
You can be yourself, because you are what sets us apart.
Join us and belong to something beautiful.
Sephora is proud to be an equal opportunity workplace for all.
We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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Unlock Your Manager Regional Potential: Insight & Career Growth Guide
Real-time Manager Regional Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager Regional in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 41459 jobs in Singapore and 36856 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Manager Regional roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Inside Lvmh is currently hiring and seeking a Manager, Regional E commerce Operations to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Inside Lvmh adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Manager, Regional E commerce Operations Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Manager, Regional E commerce Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Manager, Regional E commerce Operations interview at Inside Lvmh, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Inside Lvmh's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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