• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Manager, Retention Strategy Job Opening In Singapore, Singapore – Now Hiring Delivery Hero


Job description

Job Description

Are you a strategic thinker who thrives at the intersection of data, marketing, and product?

Foodpanda, together with our sister brands fodoora and Yemeksepeti are looking for a business-savvy and impact-driven Senior Manager, Retention Strategy to join our regional Marketing team.

In this role, you will lead the design and rollout of customer retention strategies – driving experimentation, uncovering actionable insights, and scaling new customer engagement levers.

This is a high-visibility individual contributor role where you’ll partner closely with senior stakeholders to influence both marketing and product strategies to keep our customers engaged across 17 markets in APAC and Europe.

Qualifications

  • Lead the development and execution of customer retention and engagement strategies to maximize customer lifetime value, leveraging growth and marketing levers such as incentives, CRM and in-app experience.
     
  • Oversee marketing spending and apply consistent, pragmatic and data-driven approach to identify ROI optimization and spend reallocation opportunities.
  • Design, prioritize and analyze large-scale A/B tests and experiments to identify and scale the most effective incentive optimization and customer engagement levers.

    Collaborate with Product and Analytics to ensure roadmap prioritization and smooth implementation.
  • Develop and improve the performance assessment framework based on ROI measurement and other growth metrics.

    Develop new perspectives that help build data driven insights.
  • Lead structured deep-dive analyses to uncover key customer retention drivers, and translate the insights into actionable strategies that scale across markets and deliver meaningful customer experience.
  • Partner with and influence Product, Analytics, Marketing and local markets to ensure cross-functional collaboration and alignment in all strategic objectives and working initiatives.
  • Lead discussions and presentations, and be a thought leader, with senior stakeholders, providing strategic guidance and frameworks that elevate customer engagement.
  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

    Related Jobs

    foodpanda hiring Manager, Retention Strategy Job in Singapore
    foodpanda
    Singapore
    Delivery Hero hiring Senior Manager, Retention Strategy Job in Singapore
    Delivery Hero
    Singapore
    RecruitFirst hiring retention temp Job in Singapore
    RecruitFirst
    Singapore
    ANGUSKNIGHT SINGAPORE PTE. LTD. hiring Retention Specialist Job in North West Community Development Council, SG.03, Singapore
    ANGUSKNIGHT SINGAPORE PTE. LTD.
    North West Community Development Council, SG.03, Singapore
    MIRAGE AESTHETIC PTE. LTD. hiring Customer's Retention Job in Central Singapore Community Development Council, SG.01, Singapore
    MIRAGE AESTHETIC PTE. LTD.
    Central Singapore Community Development Council, SG.01, Singapore
    beBeeRetention hiring Customer Retention Coordinator Job in Singapore
    beBeeRetention
    Singapore
    United Overseas Bank Limited (UOB) hiring AF Retention Officer Job in Singapore
    United Overseas Bank Limited (UOB)
    Singapore
    MOH Holdings (Singapore) hiring Manager, Human Resources (Retention Scheme Management) Job in Singapore
    MOH Holdings (Singapore)
    Singapore
    MOH Holdings (Singapore) hiring Manager, Human Resources (Retention Scheme Management) Job in Singapore
    MOH Holdings (Singapore)
    Singapore
    Accenture hiring Strategy Manager Job in Singapore
    Accenture
    Singapore
    ACCENTURE SG SERVICES PTE. LTD. hiring Strategy Manager Job in Singapore
    ACCENTURE SG SERVICES PTE. LTD.
    Singapore
    VISA WORLDWIDE PTE. LIMITED hiring Strategy Manager Job in Singapore
    VISA WORLDWIDE PTE. LIMITED
    Singapore
    Accenture hiring Strategy Manager Job in Singapore
    Accenture
    Singapore
    Ministry of Defence Singapore hiring manager, strategy Job in Singapore
    Ministry of Defence Singapore
    Singapore
    Agency for Integrated Care hiring Manager, Strategy Job in Downtown Commercial Core, Alberta, Singapore
    Agency for Integrated Care
    Downtown Commercial Core, Alberta, Singapore
    EDB Singapore hiring Manager, Strategy Job in Singapore
    EDB Singapore
    Singapore
    ACCENTURE SG SERVICES PTE. LTD. hiring Strategy Manager Job in Singapore
    ACCENTURE SG SERVICES PTE. LTD.
    Singapore
    TechBiz Global GmbH hiring Conversion and Retention Agents Job in Singapore
    TechBiz Global GmbH
    Singapore
    United Overseas Bank hiring Annual Fee Retention Officer Job in Singapore
    United Overseas Bank
    Singapore
    TechBiz Global GmbH hiring Conversion and Retention Agents Job in Singapore
    TechBiz Global GmbH
    Singapore
    United Overseas Bank Limited (UOB) hiring Annual Fee Retention Officer Job in Singapore
    United Overseas Bank Limited (UOB)
    Singapore
    NTUC Health hiring Therapy Assistant (With Retention Bonus*) Job in singapore, sg, singapore, sg, Singapore
    NTUC Health
    singapore, sg, singapore, sg, Singapore
    R E & S ENTERPRISES PTE LTD hiring SERVICE STAFF *RETENTION BONUS $500 Job in Singapore
    R E & S ENTERPRISES PTE LTD
    Singapore
    R E & S ENTERPRISES PTE LTD hiring SERVICE STAFF *RETENTION BONUS $500 Job in Singapore
    R E & S ENTERPRISES PTE LTD
    Singapore

    Unlock Your Manager Retention Potential: Insight & Career Growth Guide


    Real-time Manager Retention Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Manager Retention in Singapore, Singapore, highlighting market share and opportunities for professionals in Manager Retention roles.

    44049 Jobs in Singapore
    44049
    39599 Jobs in Singapore
    39599
    Download Manager Retention Jobs Trends in Singapore and Singapore

    Are You Looking for Manager, Retention Strategy Job?

    Great news! is currently hiring and seeking a Manager, Retention Strategy to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Delivery Hero adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Manager, Retention Strategy Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Manager, Retention Strategy?

    Key qualifications for Manager, Retention Strategy typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Manager, Retention Strategy?

    To improve your chances of getting hired for Manager, Retention Strategy, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Manager, Retention Strategy Job Success

    Delivery Hero interview tips for Manager, Retention Strategy

    Here are some tips to help you prepare for and ace your Manager, Retention Strategy job interview:

    Before the Interview:

    Research: Learn about the Delivery Hero's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Manager, Retention Strategy interview at Delivery Hero, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Delivery Hero's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Manager, Retention Strategy Positions

    Setting up job alerts for Manager, Retention Strategy is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!