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Urgent! Manager / Senior Manager, Programme Policy, Finance & System Management (IDD1) Job Opening In Paya Lebar – Now Hiring SSG SkillsFuture Singapore Agency

Manager / Senior Manager, Programme Policy, Finance & System Management (IDD1)



Job description

(What the role is)

The Senior Manager / Manager in the Industry Development Division 1 is responsible for the strategic implementation, monitoring, and evaluation of key programmes and policies, including the SkillsFuture Level Up Programme (SFLP) and sustainability initiatives.

This role demands a strong emphasis on data capabilities, requiring close engagement with both internal and external stakeholders to ensure successful programme delivery, data integrity, and continuous process improvement .

Reporting to the Team Lead, you will play a pivotal role in enhancing the impact and effectiveness of industry development initiatives.

(What you will be working on)

You will be reporting to the Team Lead and be part of a team responsible to:

Programme Policy Review and Monitoring

  • Lead programme roll-out by engaging and coordinating with stakeholders to implement programmes and policies, ensuring accurate gathering and reporting of training statistics.

  • Drive data extraction and interpretation efforts to support programme interventions and delivery, leveraging data to inform strategic decisions.

  • Review and refine operational policies, identifying opportunities for process improvements to enhance programme efficiency.

  • Conduct comprehensive evaluations of programme impact, regularly reviewing and assessing programme effectiveness to inform strategic direction.

  • Spearhead CET interventions by collaborating with internal stakeholders to develop and execute sector-specific support plans.
    Effectively communicate findings and recommendations to stakeholders, facilitating the implementation of improvements and driving change initiatives.

Systems Coordination

  • Oversee system transition activities, ensuring seamless data preparation, cleansing, and integrity for programmes, agreements, and courses in the Training Grant System.

  • Competencies: Technical Proficiency, Project Management Excellence
    Lead user requirements gathering and user acceptance testing to ensure system functionality aligns with strategic objectives.

Administrative and Financial Oversight

  • Monitor and manage programme budgets, cashflow utilization, and project outcomes to ensure financial accountability and strategic alignment.

  • Oversee Customer Relationship Management (CRM) cases, ensuring timely and effective responses to enhance stakeholder satisfaction.

  • Review and maintain user permissions for various systems, ensuring security and accuracy.

  • Lead efforts to improve knowledge management processes within the division, fostering a culture of continuous learning and innovation.

  • Develop and implement innovative solutions to streamline processes, driving efficiency and productivity across teams.

(What we are looking for)

  • Possess the required competencies to execute the job duties proficiently
  • Minimum 5 years of relevant experience, preferably in programme management or industry development with a strong focus on data capabilities.

  • Experience in data analysis,interpretation And and strategic application.

  • Proven project management skills with a track record of successful programme implementation.

  • Personal attributes: Fast learner, open-minded, resourceful, meticulous, collaborative, driven, and adaptable to a fast-paced environment.

  • Demonstrated experience in stakeholder engagement and collaboration at a senior level.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume.

Please check out for details on the CSP.


Required Skill Profession

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