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Urgent! Manager, Services Sales Job Opening In Singapore, Singapore – Now Hiring TECH DATA ADVANCED SOLUTIONS (SINGAPORE) PTE. LTD.
Job Purpose:
The Services Engagement Manager is responsible for achieving sales and profit targets for Professional Services offerings related to the products TechData distributes while ensuring exceptional service delivery.
This role balances Professional Services sales with Service Delivery, focusing on relationships with TechData’s extended sales team, Resellers, Vendor relationships and successful implementations and delivery of the Professional Services.
The role will engage both Tech Data's extended sales team and the partner community to drive success.
Responsibilities:
Services Sales:
Build standard Services Packages with details covering the scope of work and costs that the Tech Data Sales team can go-to-market with as a kick-start to introducing the various basic services Tech Data offers
Create “calculators” to be able to be able to quickly provide quotes for standard offerings where possible.
Respond to requests for quotations in a timely fashion
Engage with Resellers and SI partners to develop a relationship to support them through our Professional Services offerings i.e. leverage on our PS to give them an advantage
Work closely with the Channels & Product Sales teams to align with their product sales to pull along services and achieve sales goals.
Monitor sales processes, proposals, pipeline management, and partner engagement to recommend necessary actions
Ensure sales forecast are accurate and ensure opportunities sales is followed up on closely
Ensure billings are prompt with customer sign-off
Meet revenue and profit targets through strategic planning and execution.
Build relevant-level executive relationships with vendor partners to foster proactive engagement and new initiatives to build relevant service offerings
Ensure vendor and partner satisfaction through successful project management and delivery
Service Management:
Manage a team of Project Executives and Technical Engineers including KPI/MBO settings and driving excellent team service response and performance
Manage and track project progress to ensure that forecast are accurate, through management of the Project Executive
Organise the Professional Services Engineers in terms of product coverage to ensure resilience in critical areas
Ensure every Technical Engineer attains the required Certification levels required by the vendor to be certified implementors and to earn additional rebates
Track Technical Engineer’s utilisation rate and to balance the workload where practical.
Ensure projects are managed to deliver on-time and on-budget
Senior Escalation point for technical problem resolution
Manage customer satisfaction outcomes to ensure customer loyalty and stickiness
Provide various reports to support commercial decision-making.
Knowledge, Skills, and Experience:
5 to 8 years of experience in IT Service Sales/ Delivery (Engagement Manager, Service Delivery Manager roles)
Experience in Project Management is an added advantage
Strong leadership and self-starter attributes.
Results-focused with sound business acumen.
Ability to work independently and lead a team of highly technical engineers.
Familiar with the local SI business
High EQ and be comfortable in engaging with different levels of management (resellers, vendors)
Strong influence on business outcomes
Tech Data Statements:
TD SYNNEX is committed to the full inclusion of all qualified individuals.
As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations.
If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter.TD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion.
Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community.
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Unlock Your Manager Services Potential: Insight & Career Growth Guide
Real-time Manager Services Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager Services in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 46656 jobs in Singapore and 41945 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Manager Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TECH DATA ADVANCED SOLUTIONS (SINGAPORE) PTE. LTD. is currently hiring and seeking a Manager, Services Sales to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TECH DATA ADVANCED SOLUTIONS (SINGAPORE) PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Manager, Services Sales Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Manager, Services Sales typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Manager, Services Sales interview at TECH DATA ADVANCED SOLUTIONS (SINGAPORE) PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
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