Manager, Student Care & Alumni Engagement

Job description

Manager, Student Care & Alumni Engagement

Join to apply for the Manager, Student Care & Alumni Engagement role at Nanyang Technological University Singapore

Manager, Student Care & Alumni Engagement

2 days ago Be among the first 25 applicants

Join to apply for the Manager, Student Care & Alumni Engagement role at Nanyang Technological University Singapore

Get AI-powered advice on this job and more exclusive features.

The School of Materials Science and Engineering (MSE) at Nanyang Technological University (NTU) has transformed into a global leader in Materials Engineering, offering cutting-edge education and world-class research.

Recognised as a premier institution for research, MSE collaborates with top universities, multinational corporations, and R&D institutions worldwide.

Since 1991, NTU MSE has led the way in advancing materials engineering, and today, it stands as one of the largest and most influential schools in the field.

Our commitment to providing an integrated science-driven, and application-oriented education ensures that our students are equipped with the skills needed to excel in a rapidly evolving global industry.
We are seeking a passionate and driven professional to join MSE as Manager, Student Care & Alumni Engagement .

You will be the go‑to point of contact for student wellbeing, proactively shaping initiatives that help our 1,070 students thrive academically and personally.

At the same time, you will lead efforts to build a vibrant alumni network that contributes back to the School’s growth and reputation.
Key Responsibilities

• Lead and implement holistic student care and wellbeing initiatives.
  
  
• Serve as the trained first point of contact for all students in MSE, providing basic counselling, early intervention, and referral to specialised services when needed.
  
  
• Design and execute programmes, workshops, and campaigns that support students’ mental, emotional, and social wellbeing throughout their academic journey.
  
  
• Monitor student needs through feedback channels, data analysis, and engagement with student leaders, adjusting initiatives to remain relevant and impactful.
  
  
• Partner with faculty, academic advisors, and university offices (e.g. Student Affairs, Counselling Services) to ensure a seamless ecosystem of support.
  
  
• Build a strong sense of belonging by fostering an inclusive, caring school culture.
  
  
• Drive alumni engagement and build a vibrant alumni network.
  
  
• Develop and implement short‑ and long‑term alumni engagement strategies aligned with MSE’s vision.
  
  
• Organise and manage alumni events, mentorship programmes, networking sessions, and industry collaborations to strengthen ties between alumni and the School.
  
  
• Maintain and grow alumni databases and communication channels, ensuring regular touchpoints through newsletters, features, and recognition initiatives.
  
  
• Identify opportunities for alumni to contribute expertise, time, or resources to benefit students and MSE’s growth.
  
  
• Collaborate with the university’s Alumni Relations teams and external partners to enhance MSE’s visibility and reputation.
  
  
• Build cross‑functional partnerships and ensure alignment with university objectives.
  
  
• Work closely with MSE leadership, faculty, and administrative teams to integrate student care and alumni strategies into broader school initiatives.
  
  
• Liaise with central university offices to align with policies, leverage resources, and share best practices.
  
  
• Track impact and drive continuous improvement.
  
  
• Monitor KPIs for student care and alumni engagement, track participation and feedback, and prepare regular reports for MSE leadership.
  
  
• Use data and insights to refine programmes and inform future planning.
  

Why This Role is Great for You
At MSE, you will play a pivotal role in shaping a supportive environment for our students and building a lasting alumni network that amplifies our impact.

Join us and make a difference in nurturing the next generation of materials science and engineering leaders.
Qualifications

• Bachelor’s degree in Counselling, Psychology, Social Work, Education or related field (Master’s degree or relevant certifications an advantage).
  
  
• At least 5 years’ experience in student services, welfare, or pastoral care
• Trained in counselling and crisis support, with strong empathy and interpersonal skills.
  
  
• Proven experience in student services, welfare, or alumni relations, with solid programme management and stakeholder engagement skills.
  
  
• Excellent communication, cultural sensitivity, and a genuine passion for student development and community building.
  

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Higher Education

Referrals increase your chances of interviewing at Nanyang Technological University Singapore by 2x

Sign in to set job alerts for “Care Manager” roles.

Senior Communications Manager, Southeast Asia and Australasia

Guest Service Executive - Executive Floor (Conrad Singapore Orchard)

Assistant Guest Experience Manager (Hilton Singapore Orchard)

Client Development Manager, South Asia Pacific

Senior Manager/Manager, Clinical Operations

Senior Executive/ Assistant Manager, Office of Patient Safety & Quality

Assistant Manager / Senior Assistant Manager, Medical Affairs Clinical Governance

Senior Exec/Asst Manager (Academic Clinical Programme), 2 years contract

Assistant Manager/ Manager (Billings and Corporate Admin)

Manager, Heart-Brain Health (2-year contract)

Queenstown, Central Singapore Community Development Council, Singapore 4 months ago

Manager / Senior Manager (Operations and Procurement)

Senior Executive / Assistant Manager, Dept of Surgery & Urology (Outpatient)

Associate Manager / Manager, Office Experience and Engagement

We’re unlocking community knowledge in a new way.

Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Required Skill Profession

Healthcare