Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Manager, Student Services Centre.
Singapore Jobs Expertini

Urgent! Manager, Student Services Centre Job Opening In North West Community Development Council – Now Hiring Nanyang Technological University

Manager, Student Services Centre



Job description

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore's national teacher education institute, and we are proud to be an integral part of the nation's education service.

We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes.

We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

Read more about NIE here.

NIE invites suitable applications for the position of Manager, Student Services Centre and Admissions in the Office of Academic Administration & Services.

As Manager of the Student Services Centre (SSC) and Admissions, you will lead a dedicated team of three staff, including this position, to deliver high-quality, integrated services that support students from admission through graduation and beyond.

The role calls for a proactive leader who thrives in a fast-paced university environment, is passionate about service excellence, drive innovation while maintaining operational precision.

Responsibilities

You will oversee a comprehensive suite of student-facing services, ensuring seamless operations, high service standards, and a consistently positive experience for students, alumni, and faculty.

You will lead process improvements, champion service innovations, and guide the team to deliver accurate, timely, and student-centric solutions across admissions, scholarships, financial assistance, insurance schemes, and other key service areas.

  • Lead and manage the SSC to deliver seamless, high-quality services to students, alumni, and faculty.

  • Drive service excellence through process improvements, innovation, and integration of one-stop services.

  • Lead junior staff in delivering accurate information and optimal services, including fees collection, issuance of status letters, and replacement of lost certificates.

  • Manage admissions and matriculation exercises for all students, including student pass processing and document verification.

  • Oversee student scholarships and financial assistance schemes, from application and processing to award.

  • Administer Medical, Group Personal Accident (GPA), and Group Hospital & Surgical (GHS) insurance schemes, including claims facilitation, budgeting, and invoice processing.

  • Serve as NIE Coordinator for Student Safety for Overseas Travel, ensuring compliance with NTU policy, coordinating audits, and liaising with academic departments.

  • Act as NIE's Contact Person to the appointed NTU travel security vendor, disseminating information, coordinating contract renewals, and managing related budgets and payments.

  • Manage Graduate Education admissions for assigned programmes, including application review, preparation of evaluation materials, and responding to applicant and prospective student enquiries, ensuring compliance with policies and timelines.

  • Supervise, coach, and develop staff, setting annual work plans, performance goals, and measurable targets.

  • Coach staff in preparing Individual Development Plans (IDPs) to develop their professional competencies and support their personal and career development.

  • Monitor staff performance, provide regular feedback, and ensure targets are met.

  • Represent the SSC on operational and governance committees, contributing to policy and process enhancements.

  • Provide strategic and operational support to the NIE Registrar.

  • Undertake any other duties as assigned.

Requirements

  • A University degree.

  • Minimum 5 years of relevant experience in leading a team and managing a broad range of student services within a university or similar educational environment.

  • Proven leadership skills with the ability to guide and develop junior staff in delivering a full suite of student services.

  • Strong interpersonal, communication, and organisational skills, with excellent command of written and spoken English.

  • Proficient in Microsoft Office applications and Microsoft Power Platform, with IT competency to support process improvements.

  • Self-motivated, service-oriented, and committed to delivering excellence to students, alumni, and academic staff.

  • Skilled in multi-tasking, prioritising assignments, meeting deadlines, and producing high-quality, detail-oriented work.

  • This role requires overtime support for one day in the week.

    We are seeking a candidate who is flexible and can adapt to varying schedules as needed.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus.

This is subject to availability of seats.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Manager Student Potential: Insight & Career Growth Guide


  • Real-time Manager Student Jobs Trends in North West Community Development Council, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager Student in North West Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 44660 jobs in Singapore and 4462 jobs in North West Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Manager Student roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Manager, Student Services Centre Job?

    Great news! is currently hiring and seeking a Manager, Student Services Centre to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nanyang Technological University adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Manager, Student Services Centre Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in North West Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Manager, Student Services Centre?

    Key qualifications for Manager, Student Services Centre typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Manager, Student Services Centre?

    To improve your chances of getting hired for Manager, Student Services Centre, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Manager, Student Services Centre Job Success
    Nanyang Technological University interview tips for Manager, Student Services Centre

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Nanyang Technological University's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Manager, Student Services Centre interview at Nanyang Technological University, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nanyang Technological University's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Manager, Student Services Centre Positions

    Setting up job alerts for Manager, Student Services Centre is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!