Overview
Manager/Senior Assistant Manager, Operations, RHSO at NUHS Regional Health System Office
Responsibilities
Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations: Transition care programme; Community Health Posts
Support in operations planning in the following assigned areas: Data analysis and monitor workload; Manpower planning and management; Collaborate and engage community partners to co-ordinate community operations
Drive continuous improvement to enhance care and residents experience including: Pilot new programmes and processes; Evaluate the use of technology to ease workflow improvement; Evaluate success of pilot programs for future action
Manage service related feedback and ensure residents' concerns are addressed; Evaluate feedback and identify potential service gaps for improvements
Lead in regional community operations team in assigned areas: Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology; Develop team members to enhance their skills & harness their potential; Integrate team with the other RHSO departments and divisions
Any other duties
Job Requirements
Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
Able to think critically and strategically, with strong conceptual and analytical abilities
Strong planning, project management and organisational skills
Able to work well with others, to foster buy-in and collaboration
Good verbal and written communication skills
Microsoft Office (Excel, Word, PowerPoint)
Experience in strategic planning and/ or programme development would be advantageous
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Hospitals and Health Care
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