Job Description
- Acts as a filter for Team on Tariff’s queries / Agents enquires which are related to benchmark / Customers’ Rates
- Update Weekly Sailing Schedule for Singapore Customers.
- Handles/manages Singapore customers.
- Able to handle enquiries related to quotations, shipment schedules, etc
- To send out all Notice Announcements relating but not limited to Surcharges Implementation to Team’s POLs & Customers.
- Follow-up & collate feedbacks and tabulate into excel.
- Informs POLs/Non-Tender Customers whenever there is sudden Rates Reduction/Rates Restoration needed & to update Tariff Team for rates expiry according to sectorial lanes.
- Sends out Monthly Benchmark to POLs once Marketing PICs have updated the Grids.
- Sends out Monthly Rates Grid to our team’s Global (Non-Tender) Accounts once the Grids are updated.
- Updates & inform all EASIA/SASIA POLs on Weekly Service Utilization.
- Prepare and update Competitor Analysis.
- Complete any tasks requested by the Head of Department.
- Identify demand of assigned customers and address the needs with our network of services.
- Troubleshooting of any issues/disputes/claims raised by assigned customers and resolve them timely and cordially.
- Handle and set optimum regional pricing policies for assigned regions, in collaboration with trade departments.
- Understand business seasonality and dynamics of the assigned regions.
- Handle and set marketing objectives for assigned agents.
- Appraise and review the performance of assigned agents.
- Thorough understanding of internal working processes and execute them with efficiency.
Job Requirements
Min Diploma in maritime studies or similar with minimum 2 years of relevant experience in shipping/maritime sector.
Compensation and Benefits
Salary: up to $3200 + 1m completion bonus
Duration: 1 year
Working Days & Hours: Mon-Fri Office Hours
Location: Tanjong Pagar
Contact
If interested, please submit your resume to
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R
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