Job Description
Acts as a filter for Team on Tariff’s queries / Agents enquires which are related to benchmark / Customers’ Rates
Update Weekly Sailing Schedule for Singapore Customers.
Handles/manages Singapore customers.
Able to handle enquiries related to quotations, shipment schedules, etc
To send out all Notice Announcements relating but not limited to Surcharges Implementation to Team’s POLs & Customers.
Follow-up & collate feedbacks and tabulate into excel.
Informs POLs/Non-Tender Customers whenever there is sudden Rates Reduction/Rates Restoration needed & to update Tariff Team for rates expiry according to sectorial lanes.
Sends out Monthly Benchmark to POLs once Marketing PICs have updated the Grids.
Sends out Monthly Rates Grid to our team’s Global (Non-Tender) Accounts once the Grids are updated.
Updates & inform all EASIA/SASIA POLs on Weekly Service Utilization.
Prepare and update Competitor Analysis.
Complete any tasks requested by the Head of Department.
Identify demand of assigned customers and address the needs with our network of services.
Troubleshooting of any issues/disputes/claims raised by assigned customers and resolve them timely and cordially.
Handle and set optimum regional pricing policies for assigned regions, in collaboration with trade departments.
Understand business seasonality and dynamics of the assigned regions.
Handle and set marketing objectives for assigned agents.
Appraise and review the performance of assigned agents.
Thorough understanding of internal working processes and execute them with efficiency.
Job Requirements
Min Diploma in maritime studies or similar with minimum 2 years of relevant experience in shipping/maritime sector.
Compensation and Benefits
Salary: up to $3200 + 1m completion bonus
Duration: 1 year
Working Days & Hours: Mon-Fri Office Hours
Location: Tanjong Pagar
Contact
If interested, please submit your resume to
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R
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