Roles & Responsibilities Job Description & Requirements
- Perform quality controls and monitor production KPIs
- Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
- Find ways to increase quality of customer service
- Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
- Researching new product lines and developing new business opportunities for the company
- Negotiating contracts with vendors to ensure that terms are fair for both parties
- Monitoring inventory levels to ensure that products are available when needed
- Ensuring that products are stored properly to eliminate spoilage or damage
- Preparing bids and proposals for potential clients and customers
- Preparing budgets, cash flow forecasts, and other financial reports for management review
- Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
- Setting up computerized inventory tracking systems to monitor product sales and inventory levels
- Developing and implementing marketing strategies to promote products and increase sales volume
- Communicate all operating policies and/or issues at department meetings
- Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Requirements and skills
- Proven work experience as Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
- Able to do shift work
Tell employers what skills you have Excellent Communication Skills
Forecasting
Budgets
Leadership
Social Media
Tracking Systems
Inventory
Marketing Strategy
Operations Management
Marketing
Digital Marketing
Budgeting
Organizational Effectiveness
Customer Service
Cash Flow
Turnover