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Urgent! Medical Support / Clinical Support Specialist | Medical Devices | Up to $4.2k | Island wide / G[...] Job Opening In WorkFromHome – Now Hiring THE SUPREME HR ADVISORY PTE. LTD.

Medical Support / Clinical Support Specialist | Medical Devices | Up to $4.2k | Island wide / G[...]



Job description

Overview

Clinical Support Specialist | Up to $4.2k | Island wide / Global Travel | 5 Days

Salary: $3500 - $4200

Working Days & Hours: 5 Days | 9am - 6.30pm (Flexible based on clinical support nature)

Working Location: Island wide / global travel (Latam, Asean and Europe)

Reports to: Head of International Business

Position Summary

We are seeking a Clinical Support Specialist to provide expert support during coronary and peripheral Intravascular Lithotripsy (IVL) procedures.

This field-based role combines in-procedure case support, physician and distributor training, and clinical trial facilitation.

You will play a critical part in ensuring safe and effective use of our IVL platform, driving early adoption in key accounts, and gathering clinical insights to inform commercial and product strategies.

Key Responsibilities

  • Clinical Support & Training
    • Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the Sonico-CX system.

    • Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.

    • Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.

    • Provide remote clinical support via on-call conference calls to assist distributor teams with urgent cases.

    • Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.

    • Stand by for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.

  • Clinical Education & Therapy Development
    • Deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.

    • Build and maintain strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.

    • Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.

    • Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

  • Clinical Research & Feedback Collection
    • Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).

    • Support post-market clinical follow-up and data integrity monitoring at assigned sites.

    • Serve as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.

    • Assist in documenting product performance, case reports, adverse events, and user experience insights.

  • Operational & Reporting
    • Maintain accurate records of site visits, training sessions, and case support via CRM or designated tools.

    • Manage expense reports, training logs, and clinical documentation in a timely manner.

    • Support additional strategic accounts across regions when needed.

Requirements

  • Bachelor’s degree in biomedical engineering, Nursing, Life Sciences, or related field.

  • 2 years of clinical support in interventional cardiology, radiology, vascular surgery, or cath lab environments or at least 1 year of medical device case support or clinical research experience.

  • Familiarity with coronary or peripheral devices such as IVL, atherectomy, PTA/PTCA, or imaging catheters.

  • Technically adept, with experience in console setup, catheter prep, and procedural imaging workflows.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R
Senior Recruitment Consultant

#J-18808-Ljbffr


Required Skill Profession

Healthcare



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