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Urgent! Monitoring Support Job Opening In Singapore, Singapore – Now Hiring DXC Technology
Job Description:
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.
The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
We are seeking a proactive and detail-oriented professional to join our Monitoring Team, supporting and overseeing batch job processes for a mission-critical system.
Training and mentorship will be provided on SOPs, ITSM, and the use of monitoring and investigation tools.
Key Responsibilities
Monitor systems and batch job processing, perform first-level problem determination and resolution, and escalate issues/critical alerts in a timely manner.
Assist System/Application Support Engineers in system or batch job recovery.
Configure and maintain monitoring maintenance policies during system downtime, ensuring alerts are stopped and resumed appropriately.
Collaborate with System/Application Support Engineers to enhance monitoring processes and alert mechanisms.
Participate in daily operations meetings and prepare health check reports.
Coordinate with the Change Manager to communicate start and completion of change activities to clients.
Provide 24x7 rotating shift support (12-hour shifts: 8am–8pm, 8pm–8am), including extended support or duty swaps as required (e.g., medical leave cover or major production incidents).
Adhere to established Standard Operating Procedures (SOPs).
Requirements
Open to Singapore Citizens only, in accordance with client/project requirements
Strong analytical mindset with the ability to understand business and functional concepts.
Proactive, self-driven, and able to perform under pressure with a strong sense of urgency.
Capable of working both independently and collaboratively in a team environment.
Comfortable engaging with internal teams, external stakeholders, and clients.
Good to Have
Experience with ITSM/ticketing systems.
Familiarity with monitoring tools and scripting for automation.
Basic SQL knowledge and ability to construct simple queries.
Learn more about DXC and what we do:
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At DXC Technology, we believe strong connections and community are key to our success.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We’re committed to fostering an inclusive environment where everyone can thrive.
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Unlock Your Monitoring Support Potential: Insight & Career Growth Guide
Real-time Monitoring Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Monitoring Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6446 jobs in Singapore and 5660 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Monitoring Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! DXC Technology is currently hiring and seeking a Monitoring Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Monitoring Support Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DXC Technology adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Monitoring Support Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Monitoring Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Monitoring Support interview at DXC Technology, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DXC Technology's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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