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Monitoring Support Job Opening In Singapore, Singapore – Now Hiring DXC Technology


Job description

Job Description:

DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.

The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

We are seeking a proactive and detail-oriented professional to join our Monitoring Team, supporting and overseeing batch job processes for a mission-critical system.

Training and mentorship will be provided on SOPs, ITSM, and the use of monitoring and investigation tools.

Key Responsibilities

  • Monitor systems and batch job processing, perform first-level problem determination and resolution, and escalate issues/critical alerts in a timely manner.

  • Assist System/Application Support Engineers in system or batch job recovery.

  • Configure and maintain monitoring maintenance policies during system downtime, ensuring alerts are stopped and resumed appropriately.

  • Collaborate with System/Application Support Engineers to enhance monitoring processes and alert mechanisms.

  • Participate in daily operations meetings and prepare health check reports.

  • Coordinate with the Change Manager to communicate start and completion of change activities to clients.

  • Provide 24x7 rotating shift support (12-hour shifts: 8am–8pm, 8pm–8am), including extended support or duty swaps as required (e.g., medical leave cover or major production incidents).

  • Adhere to established Standard Operating Procedures (SOPs).

  • Requirements

  • Open to Singapore Citizens only, in accordance with client/project requirements

  • Strong analytical mindset with the ability to understand business and functional concepts.

  • Proactive, self-driven, and able to perform under pressure with a strong sense of urgency.

  • Capable of working both independently and collaboratively in a team environment.

  • Comfortable engaging with internal teams, external stakeholders, and clients.

  • Good to Have

  • Experience with ITSM/ticketing systems.

  • Familiarity with monitoring tools and scripting for automation.

  • Basic SQL knowledge and ability to construct simple queries.

  • Learn more about DXC and what we do:

    LinkedIn:

    Instagram:

    Youtube:

    TikTok:

    Website

    At DXC Technology, we believe strong connections and community are key to our success.

    Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

    We’re committed to fostering an inclusive environment where everyone can thrive.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Monitoring Support Potential: Insight & Career Growth Guide


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    5485 Jobs in Singapore
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    Are You Looking for Monitoring Support Job?

    Great news! is currently hiring and seeking a Monitoring Support to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DXC Technology adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Monitoring Support Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Monitoring Support?

    Key qualifications for Monitoring Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Monitoring Support Job Success

    DXC Technology interview tips for Monitoring Support

    Here are some tips to help you prepare for and ace your Monitoring Support job interview:

    Before the Interview:

    Research: Learn about the DXC Technology's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

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    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Monitoring Support interview at DXC Technology, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DXC Technology's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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