Network Engineer

Key Responsibilities:

• Gather business/application requirements and design, install, test & implement network systems aligned with specifications and SLAs.
• Align daily operations with ITSM/ITIL best practices (Change, Incident, Problem, Release Management & CMDB).
  
  
• Proactively monitor network performance and availability, taking corrective measures to ensure service continuity.
  
  
• Respond to incidents with root cause analysis and provide timely resolution and updates.
  
  
• Implement backup, restore, and disaster recovery plans to ensure uninterrupted business operations.
  
  
• Create and maintain comprehensive network documentation.
  
  
• Assist in solution proposals and presentations to stakeholders.
  
  
• Lead and mentor a team of network engineers.
  
  
• Obtain and maintain vendor certifications to support partnerships.
  
  

Requirements:

• Diploma/Degree in IT, Computer Science, or related discipline.
  
  
• Minimum 3–5 years of network engineering experience.
  
  
• Strong knowledge of network protocols, routing, switching, and firewall management.
  
  
• Hands-on experience in enterprise network infrastructure and monitoring tools.
  
  
• Familiarity with ITIL/ITSM processes.
  
  
• Leadership experience is an advantage.
  
  
• Relevant vendor certifications (Cisco, Juniper, Fortinet, etc.) preferred.