Job Title: Network Engineer
Location: On site
Department: (Engineering / Technology / Product Development)
KEY RESPONSIBILITIES
- Overseeing customer's requirements and work closely with customer's IT vendors and maintenance support vendors
- Taking ownership of customer's technical issues reported & tracking them through resolutions timely and escalate to appropriate channels when applicable
- Install, support and maintain hardware and software network infrastructure according to best practices, including routers, switches, Wi-Fi controllers, firewalls, server, storage etc.
- Provide technical support to customers' end-users and diagnose problems through onsite or remotely troubleshooting
- Support technical needs in customer's environment through integration of new and existing technologies
REQUIREMENTS
- Diploma or Degree in Computer Science/Computer Engineering/Information Technology
- Min.
1 year experience as System/Network Administrator or Engineer or similar role - Familiar with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Good communication skills
- Able to join immediately or within short notice
- Professional Certification in Cisco Certified Network Associate or equivalent is an added advantage
- Professional Certification in Microsoft Certified Solution Associate is an added advantage