Responsibilities
Oversees projects management and implementation.
Codify implementation design into documented for end user's record.
Conduct training and presentation for team members and end-users.
Provide technical testing or support to pre-sales engineer/customer on the network setup.
Assist in technical communications with customer/partner, to ensure closure of sales order.
Ensuring that the solution can deliver on to the customer’s requirements.
Work closely with Level 2 support, if case issue is escalated to Level 3.
Maintain rapport with customers and competence in managing vendors.
Any other ad-hoc duties assigned.
Requirements
Degree/Diploma in IT Networking or equivalent
At least 2 years of work experience in a SI or distributor environment with network security skillset
Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
Ability to work under pressure with minimal supervision
Excellent in communication and analytical skill
Experience in network security projects implementation
Positive working attitude and a good team player
Willing to work extended office hours and after office hours when needed
Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage
Interested candidates may send their CV to MAC (Reg No. R ) at quoting the job title in the Subject line.
We regret that only shortlisted candidates will be notified.
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