Join Our Team as a NOC Engineer – Drive IT Excellence
(Singapore | Leadership & Travel Opportunities)
About the Role
We are seeking an experienced EUC and Data Center Support Engineer to join our team in Singapore.
This role involves managing mission-critical IT infrastructure, providing hands-on support for data centers and office sites, and working closely with global teams.
Qualified candidates will also be given the opportunity to travel regionally and lead a team, making this a strong career growth pathway for ambitious IT professionals.
Key Responsibilities
- Perform regular health checks and maintenance of Data Center / MDF / IDF rooms.
- Provide 24/7 on-call support for emergency situations.
- Install, configure, and maintain servers, network devices, and related infrastructure.
- Assist with power outage protocols, system shutdowns, restarts, and verification.
- Support telecom vendor coordination for WAN links (MPLS/IPLC/E1/PRI).
- Troubleshoot and provide L1 break/fix support for routers, switches, firewalls, and APs.
- Manage IT assets, documentation, cabling, and equipment lifecycle.
- Provide IT support for desktops, laptops, printers, mobile devices, and conferencing equipment.
- Handle OS/software/application installation, troubleshooting, and patching.
- Deliver reliable IT support for executive meetings and conferences.
Requirements
- Minimum 5 years' experience in network / data center maintenance and client support.
- Strong English communication skills (reading, writing, speaking, listening).
- Chinese (Mandarin) communication skills are a plus.
- Certifications preferred: Cisco CCNA, Microsoft MCSE.
- Solid troubleshooting skills across servers, storage, and enterprise IT systems.
- Ability to work in 24/7 on-call support environments.
- Strong teamwork skills with leadership potential.
What We Offer
- Career Growth: Opportunities to lead a team and take on leadership responsibilities.
- Regional Travel: Exposure to regional projects and client sites.
- Impactful Role: Play a key part in maintaining critical IT infrastructure.
- Professional Development: Work with global teams and enterprise technologies.
Apply now to take the next step in your IT career with us