Office of Improvement Science (Process Improvement), Snr Asst Manager/Snr Exec
The Office of Improvement Science (OIS) is an integral part of Changi General Hospital’s transformative journey towards a value-based healthcare system, for patients across the care continuum in the eastern part of Singapore.
You will have first-hand opportunities to be intimately involved in the transformation of care processes and contribute to the Hospital’s goals of achieving sustainable excellence.
Responsibilities
Facilitate improvement projects
using known improvement methodologies and ensure that projects are being driven to deliver value to patients and organisation
Working closely with healthcare stakeholders to
design and improve care processes
across various care settings eg.
primary care and care in the community
Support collection and perform analysis and interpretation of data
Support and deliver training for
Quality Improvement (QI) and Safety Science (SS)
Plan and execute activities for culture building on QI and SS
Support various Quality and Safety committees / workgroups in the Hospital
Any other duties assigned from time to time
Requirements
Bachelor’s Degree in any relevant discipline
Candidates with healthcare experience preferred.
Entry level graduates from reputable universities are welcome to apply
1 year of working experience preferably with Improvement Sciences exposure eg.
Model for Improvement, Six Sigma, Lean, Human Factors, Design Thinking, Psychology, Sociology
Strong analytical, critical thinking and problem-solving skills
Effective team player with strong interpersonal skills
Facilitation, communication capabilities and project management skills will be an added advantage
Good attention to details and able to work independently with appropriate coaching
Only shortlisted candidates will be notified
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