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Urgent! Office of Patient Experience, Patient Relations, Asst Manager/Sr Exec (Contract) Job Opening In Singapore, Singapore – Now Hiring Changi General Hospital
Office of Patient Experience, Patient Relations, Asst Manager/Sr Exec (Contract)
Office of Patient Experience (Patient Relations Experience)
You will form the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience.
You will understand and take action to mitigate some of the suffering and anxiety faced by patients/families and staff alike.
Responsibilities
Proactively gathering real-time bedside feedback enabling patients and families to comment on the quality of care they are receiving
Timely identification of potential complaints/negative feedback generally leads to expedient resolution
Pre-empting complaints & nipping potential flare-ups in the bud reducing overall formal patient grievances across the hospital
Liaison between patient and healthcare staff
Provide updates about test results and condition to patient/family
Offers advice on patient/family concerns and provide emotional support and reassurance
Collects data about patient care problems, prepares reports, analyses trends, and reports information to appropriate departments for action
Collaborate with colleagues, peers, supervisors, and other health care providers in a professional manner.
Identify and propose opportunities for improvement by participating in workgroups as assigned
Any other duties assigned from time to time
Requirements
Bachelor’s Degree in Healthcare Management, Communications, Public Relations and any other relevant discipline
Minimum 2 years of working experience, preferably in healthcare or social service-related industry.
Those with more years of relevant experience can be considered for Senior or Assistant Manager.
Candidates with no prior working experience are welcome to apply
Excellent communication skills both spoken and written
Possesses empathy and genuine care for patient and fellow colleagues
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Unlock Your Office of Potential: Insight & Career Growth Guide
Real-time Office of Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Office of in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8256 jobs in Singapore and 7499 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Office of roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Changi General Hospital is currently hiring and seeking a Office of Patient Experience, Patient Relations, Asst Manager/Sr Exec (Contract) to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Changi General Hospital adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Office of Patient Experience, Patient Relations, Asst Manager/Sr Exec (Contract) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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