Officer, Client Onboarding

Job description

Discover your future at Citi

Working at Citi is far more than just a job.

A career with us means joining a team of more than 230,000 dedicated people from around the globe.

At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

At Citi, we get to connect millions of people across hundreds of cities and countries every day.

And we've been doing it for more than 200 years.

We do this through our unparalleled global network.

We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi's Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.

We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We're currently looking for a high caliber professional to join our team as Officer, Client Onboarding based in Singapore.

Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more.
  
  Coverage varies by country.
  
  
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families.
  
  That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  
  
• We empower our employees to manage their financial well-being and help them plan for the future.
  
  
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  
  
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
  
  
• We offer our employees resources and tools to volunteer in the communities in which they live and work.
  
  In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
  
  

Responsibilities:

• Perform account opening support function for bank's eBrokerage product
• Check and ensure completeness of customer account application documentation
• Conduct checks on applications including including customer suitability, KYC, etc.
  
  
• Customer service support for internal/external clients on account opening processes, application status and turnaround time
• Liaise with custodian on processing of Market safekeeping Account Opening completion and status
• Track and manage the account application process, ensure the processing is authorized within the stipulated service agreement
• Track and follow up on application status, resolve and rectify missing documentations, etc.
  
  
• Deals with most problems independently and has some latitude to resolve complex problems
• Ensure processing is carried out accordingly in line with Risk/Control policies and procedures.
  
  

Job Requirements

• Good written and verbal communication skills
• Excellent interpersonal skills
• Meticulous and good eye for detail
• Good proficiency with Microsoft suite of applications
• Ability to work under pressure and meet tight timeline
• Willing to contribute and work as a team, including overtime or on weekends to support business activities/projects on a need to basis

Qualifications:

• Relevant Diploma / Degree or equivalent experience
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

Working at Citi is far more than just a job.

A career with us means joining a family of more than 230,000 dedicated people from around the globe.

At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.

Required Skill Profession

Other General