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Officer - Service Support Job Opening In North East Community Development Council – Now Hiring TOUCH Community Services


Job description

Principal Responsibilities and Duties:

Key Responsibilities:

  • Frontline Customer Service: Provide support via telephone and attend to walk-in clients.

  • Inventory and Equipment Management: Monitor inventory levels and ensure proper maintenance of office equipment.

  • Facility Maintenance: Oversee the upkeep and maintenance of the Centre to ensure a safe and welcoming environment.

  • Financial Administration: Prepare and process payment vouchers for centre-related expenses.

  • Administrative Support: Handle other administrative tasks as required to support the Centre's daily operations.

Administrative Support for Home Care Services

  • Referral Processing: Manage incoming referrals from the Agency for Integrated Care (AIC), hospitals, and the general public.

    Assess and direct referrals to appropriate centres or case officers for needs screening, ensuring timely processing.

  • System Updates: Maintain and update referral statuses in both the AIC and in-house systems.

    Facilitate the discharge process for clients as directed by service owners, ensuring closure of cases where all services have concluded.

  • Appointment Scheduling: Coordinate home visit appointments between locum doctors and clients.

  • Other Duties: Perform other tasks as assigned to support the efficient operation of home care services.

Fees Collection

  • Monitor Outstanding Payments: Track overdue payments and recommend appropriate payment methods or actions to ensure timely collection.

    Process GIRO applications and collect fees for various programs and services rendered.

  • Collaborate with Social Workers: Partner with social workers to conduct financial assessments for fee waivers when necessary Locum doctor and clients for home visit.

Essential Skills and Qualifications:

  • Diploma in any discipline
  • Preferably with experience in health care or community care settings.

Core Competencies and Attributes:

  • MSOffice 365.

  • Effective conversation in mandarin and dialects.

  • Good interpersonal and communication skills.

  • Good problem-solving skills.

  • Ability to see process gaps and put in place processes.

  • Team player

Required Skill Profession

Other General


  • Job Details

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Unlock Your Officer Service Potential: Insight & Career Growth Guide


Real-time Officer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Officer Service in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Officer Service roles.

15893 Jobs in Singapore
15893
2680 Jobs in North East Community Development Council
2680
Download Officer Service Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Officer Service Support Job?

Great news! is currently hiring and seeking a Officer Service Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TOUCH Community Services adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Officer Service Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Officer Service Support?

Key qualifications for Officer Service Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Officer Service Support Job Success

TOUCH Community Services interview tips for Officer   Service Support

Here are some tips to help you prepare for and ace your Officer Service Support job interview:

Before the Interview:

Research: Learn about the TOUCH Community Services's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Officer Service Support interview at TOUCH Community Services, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TOUCH Community Services's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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