Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Onboarding Manager.
Singapore Jobs Expertini

Urgent! Onboarding Manager Job Opening In Singapore, Singapore – Now Hiring CMC Markets



Job description

ROLE AND RESPONSIBILITIES

The Onboarding Manager will play a crucial role in ensuring that all new clients fully meet the organization’s compliance standards and regulatory obligations.

This role involves overseeing customer due diligence (CDD) and enhanced due diligence (EDD) as integral parts of the onboarding process.

The ideal candidate will have a strong understanding of anti-money laundering (AML) regulations, financial crime risks, and KYC procedures.

In addition, they should have experience leading a team and managing end-to-end project testing in collaboration with multiple internal and external stakeholders.

 
Key responsibilities: 

  • Take ownership of the new client account opening process, performing KYC reviews and due diligence for individual, corporate, and institutional clients.

  • Well-versed with corporate onboarding processes is essential
  • Verify customer identification and documentation to ensure compliance with internal policies and external regulatory requirements.
  • Conduct risk assessments to categorize customers into appropriate risk levels.
  • Identify and escalate potential red flags, including adverse media hits, PEP (Politically Exposed Person) status, or unusual activity patterns.
  • Ensure full compliance with AML, CFT (Counter Financing of Terrorism), and KYC regulatory requirements.
  • Assist in reviewing and updating policies and procedures to reflect evolving regulatory standards.
  • Collaborate closely with internal teams, including Compliance, Legal, Risk Management, and Sales.
  • Liaise with external stakeholders as required.
  • Accurately update and maintain new client information in relevant systems (e.g., back-office platforms, online trading platforms).
  • Respond promptly to internal queries related to customer onboarding and account maintenance, with an emphasis on first-time accuracy.
  • Support client-facing teams to deliver a high-quality customer experience throughout the onboarding journey.
  • Bring experience in streamlining processes and conducting user acceptance testing (UAT) for projects.
  • Maintain a customer-centric approach, proactively providing solutions to overcome obstacles and meet business needs.
  • KEY SKILLS AND EXPERIENCE 

  • Education: Bachelor’s degree in Finance, Business, or a related field (preferred).
  • Experience: 3–4 years of experience in KYC and AML onboarding, with proven experience leading a team, managing projects, and driving process improvements.
  • Technical Skills: Proficient in using screening tools for PEP and adverse media checks, such as LexisNexis, ComplyAdvantage, Sumsub, Jumio, or similar platforms.
  • Attention to Detail: Strong focus on accuracy, completeness, and thoroughness in all work.
  • Communication: Excellent verbal and written communication skills, with the ability to present information clearly to various stakeholders.
  • Teamwork: Collaborative mindset with the ability to work effectively across multiple teams and departments.
  • Workload Management: Capable of managing high processing volumes while consistently meeting service level agreements (SLAs).
  • Industry Knowledge: Basic understanding of stockbroking back-office operations is an advantage but not essential.
  • Process Improvement: Proactive in identifying gaps and opportunities for improvement and able to communicate requirements effectively to business analysts or development teams.
  • Client-Centric Approach: Operates with integrity, balancing regulatory compliance with a strong focus on delivering an excellent client experience.

  • Required Skill Profession

    Business Operations Specialists



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Onboarding Manager Potential: Insight & Career Growth Guide


    • Real-time Onboarding Manager Jobs Trends in Singapore, Singapore (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Onboarding Manager in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 39613 jobs in Singapore and 35371 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Onboarding Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Onboarding Manager Job?

      Great news! is currently hiring and seeking a Onboarding Manager to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CMC Markets adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
    • What Is the Average Salary Range for Onboarding Manager Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Onboarding Manager?

      Key qualifications for Onboarding Manager typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Onboarding Manager?

      To improve your chances of getting hired for Onboarding Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Onboarding Manager Job Success
      CMC Markets interview tips for Onboarding Manager

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the CMC Markets's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Onboarding Manager interview at CMC Markets, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CMC Markets's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Onboarding Manager Positions

      Setting up job alerts for Onboarding Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!