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Urgent! Online Email Response Customer Service Job Opening In Singapore, Singapore – Now Hiring Manus AI

Online Email Response Customer Service



Job description

Responsibilities

  • Receive, categorize and process daily user emails and direct messages, respond promptly and record processing results;
  • Escalate complex or special issue emails and transfer to relevant departments, collaborate with team to ensure timely response to customer needs;
  • Organize customer feedback and assist in optimizing service processes;
  • Track user-reported bugs, promote product iterations, maintain risk control records, regularly organize and summarize common issues, generate reports to support decision optimization.

Requirements

  • Poly diploma and equivalent education or above (fresh graduates are welcome to apply);
  • Familiar with email processing procedures, with good written communication skills;
  • Good communication skills and service awareness;
  • Proactive with strong learning ability;
  • Open to local candidates, not able to sponsor work pass.

About Manus AI

Manus is a general AI agent that bridges minds and actions: it doesn't just think, it delivers results.

Manus excels at various tasks in work and life, getting everything done while you rest.

At Manus AI, we offer a highly collaborative and innovative environment where experts across engineering, research, and business come together to push the boundaries of AI applications.

If you're passionate about cutting-edge technology and making a real impact, we’d love to hear from you!

Contact us:

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Customer Service
  • Software Development

Ang Mo Kio, North East Community Development Council, Singapore 2 weeks ago

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Required Skill Profession

Customer Service



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    Unlock Your Online Email Potential: Insight & Career Growth Guide


  • Real-time Online Email Jobs Trends in Singapore, Singapore (Graphical Representation)

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