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Urgent! Online Execution Manager Job Opening In Singapore, Singapore – Now Hiring Apple
The RFO team strives to drive sell through and customer engagement for our e-commerce and retail store channels.
We see fulfilment as a key value proposition for Apple's direct customers, through product planning; fast and convenient fulfilment options; valuable services; and building and carrying out strategic and commercial programs.
As customer buying behaviour rapidly shifts towards online, there is a great opportunity for a highly motivated, analytical and customer obsessed professional to lead our Online Execution team as a Manager.
In this role, you will lead a robust team of order execution analysts and program managers who play a central role in ensuring all Apple online orders are shipped and delivered on time, work collaboratively to automate operations and secure operational excellence, and use insight and analytics to improve the supply chain process.
This is a highly visible role that will collaborate across multiple Operations and Retail teams.
It will suit a dynamic, energetic individual, who will be a subject matter expert in fulfilment and omni- channel end-to-end execution.
They will provide thought leadership in the online execution space, continuous process improvements, and system solutions.
Description
As the Online Execution Manager, you will Team Development
• Develop and grow the team through effective mentoring, coaching, succession planning, and retention strategies.
• Build upon the culture of accountability, innovation, and strong results.
Operational Excellence: o Lead and support a team of specialists who: o Manages day-to-day online order execution to offer best in class end-to-end customer experience.
Oversee execution including but not limited to order backlog management, block management resolution, re-quotes, and SAP table management.
o Lead recovery of execution issues by securing supply and expediting unit deliveries to customers.
o Coordinate investigations related to customer executive escalations, identifying root causes, and recommending long term fixes to prevent issue recurrence.
o Support new launch activities by defining detailed execution plans and coordinating the repricing/conversion of backlog orders.
o Plan and execute online promotion such as IDL discounts and Order By Deliver By Christmas.
o Monitor fulfilment value-added services (VAS) such as omni-channel pick-up (APU), Immediate deliveries (IDL), Pick-up points (PuP), Timed deliveries (TDD) ensuring that the customer experience meets Apple's standards.
o Demonstrates sound judgment and decisive leadership to navigate complex challenges and crises effectively.
System and Process Innovation:
• Identify system enhancements for the execution tools.
Represent PAC region in WW forums including influencing the scope and feature prioritization of the global roadmap by liaising with WW and other regions on critical needs.
• Support the fulfilment roadmap by anticipating the impacts of new strategic programs on online execution.
Support UAT when required.
• Spearhead system fix resolutions from ticket creation, coordination with IS&T, to ticket closure.
• Anticipate the operational impact of strategic programs and develop mitigation plans as necessary.
• Champion initiatives to improve click to deliver, click to ship metrics among others that enhances customer experience.
Business Performance Measurement and Reporting
• Build and strengthen relationships with Apple Online, Supply Demand Management / Supply Demand Execution, Logistics, Finance, Legal / Compliance teams while driving innovative end-to- end solutions focused on improving Apple's click-to-deliver processes.
• Partner with the RFO Analytics teams to deliver online performance metrics reporting (Quarterly balance scorecard, Weekly Business Reviews, etc.)
• Communicate insights and key metrics to senior leadership level
Minimum Qualifications
Preferred Qualifications
Submit CV
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Unlock Your Online Execution Potential: Insight & Career Growth Guide
Real-time Online Execution Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Online Execution in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 378 jobs in Singapore and 324 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Online Execution roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Apple is currently hiring and seeking a Online Execution Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Online Execution Manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Apple adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Online Execution Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Online Execution Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Online Execution Manager interview at Apple, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Apple's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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