Operation Manager

Job Description


New Hire Onboarding

• Partner with Talent team in APAC to conduct new hire orientation sessions to ensure a consistent onboarding experience for all new hires.

• Support in creating and maintaining a high-performing culture.

Partnering with Global Ops and Resource Management

• Partner with RM to support and assign projects with appropriate resources promptly and accurately in our people management system.

• Prepare and maintain a database of the engineers’ core skillsets and specialisms.

Reporting

• Prepare a variety of weekly reports on timesheets and utilization trends.

• Provide accurate forecasts of upcoming capacity and project pipeline.

• Provide updates on recruiting velocity.

Workplace Operations

• Vendor management for celebration or office events (payment via Amex etc),

• Assisting with travel arrangements by liaising with Vietnam Immigration on Visas and recommended hotel/car service for travelers.

• Managing every correspondence (e-mail, letters, packages etc.)

• Tracking and supporting visitors in the office space with access etc needed.

• Inventory control of our Swag received from Singapore.

What we’d like to see.

• Experience in an administrative or coordination role in a tech or creative agency environment,or other similar role.

• Someone who can take on multiple tasks in a fast-paced environment.

This means excellent time management skills, strong follow-up and an attention to detail, all with minimal direction.

• Strategic, forward thinking planning skills.

• Proven ability to work independently and in a team-oriented matrix environment, with excellent verbal, interpersonal, and written communication skills.

• Excellent verbal and written communication skills.

• Excellent computer skills with a high proficiency in Google Suite (docs, sheets, etc.)

• Ability to handle sensitive and confidential information.