Operation Manager/Project DirectorInterior Design

Key Responsibilities

1.

Project Delivery & Execution

• Oversee and manage all ongoing projects across Singapore and regional offices to ensure timely, cost-efficient, and high-quality completion.
  
  
• Conduct regular site inspections to verify progress, enforce compliance with project schedules, and implement corrective measures where required.
  
  
• Ensure adherence to ISO 9001 and ISO 45001 standards, maintaining full QHSE compliance across all operations.
  
  
• Review and coordinate design drawings, construction methodologies, and technical details to achieve optimal implementation.
  
  
• Support project handover and post-maintenance stages, ensuring client satisfaction and fulfilment of lifetime warranty commitments.
  
  

2.

Leadership & Team Coordination

• Lead, mentor, and develop Project Managers, Site Managers, and Maintenance Teams across multiple markets.
  
  
• Collaborate closely with Design, Commercial, and Procurement departments to ensure alignment, coordination, and smooth project delivery.
  
  
• Define and monitor performance KPIs, driving accountability, productivity, and a culture of continuous improvement.
  
  

3.

Vendor, Client & Stakeholder Management

• Manage vendor selection, evaluation, and performance to ensure consistent quality and cost efficiency.
  
  
• Build and maintain strong client relationships, providing operational leadership from pre-construction through to completion.
  
  
• Partner with Business Development and Commercial teams on project feasibility assessments, tender strategies, and value engineering.
  
  

4.

Financial & Operational Oversight

• Review and monitor project budgets, cost reports, and margin performance to ensure profitability and financial discipline.
  
  
• Support the Managing Director in manpower forecasting, operational planning, and resource optimisation.
  
  
• Prepare and present operational performance reports, highlighting risks, challenges, and opportunities for improvement.
  
  

5.

Process & System Development

• Enhance operational workflows, systems, and SOPs to improve efficiency, transparency, and governance.
  
  
• Drive digitalisation initiatives, including ERP and HubSpot integrations, to strengthen project tracking and performance analytics.
  
  
• Ensure compliance with corporate governance standards, sustainability principles, and ESG objectives.
  
  

Qualifications & Experience

• Bachelor's Degree in Construction Management, Engineering, Architecture, or Interior Design.
  
  
• Minimum of 8–10 years of experience in interior design & build or construction operations.
  
  
• Proven leadership track record managing multiple projects concurrently.
  
  
• Strong knowledge of ISO standards, safety regulations, and quality control frameworks.
  
  
• Excellent coordination, communication, and stakeholder management abilities.
  
  
• Experience in regional or cross-border project management will be an advantage.