Urgent! Operations Administrator Job Opening In Singapore, Singapore – Now Hiring GEO LAH PTE. LTD.
Roles & Responsibilities
Driver Operations & Admin Executive/Supervisor
Department: Operations
Location: Singapore
Employment Type: Full-Time
Company Description
At Geolah, we are an innovative technology company at the forefront of mobility, dedicated to reimagining sustainable travel and fostering community connections.
Our 24/7 on-demand ride-hailing and parcel delivery services connect drivers with passengers and customers, with a focus on sustainability and enhanced experiences.
We welcome innovator and problem-solver eager to shape the future of mobility, join us in our mission.
About the Role
We're looking for a Operations Administrator Executive/Supervisor to support the end-to-end lifecycle of our driver-partners & platform users — from onboarding and engagement to issue resolution and retention.
You'll play a vital frontline role in ensuring our driver-partners have a smooth experience on our platform.
This includes managing walk-ins, processing driver applications, resolving app and payout-related queries, and ensuring compliance with local regulations.
In addition, you'll assist with day-to-day office administration and basic accounting tasks to keep our operations running efficiently.
This role suits someone who is hands-on, people-oriented, and thrives in a fast-moving startup environment.
Key Responsibilities
You will serve as the first point of contact for driver walk-ins and digital support channels such as chat, email, hotline, and social media.
You will guide drivers through the onboarding process, including registration, document verification, background checks, and account activation.
You will also conduct driver training and orientation sessions to ensure they understand platform features, incentive structures, and compliance requirements.
The role includes monitoring driver account activations, withdrawals, and engagement metrics, as well as reviewing and updating driver FAQs, SOPs, and internal documentation.
You will participate in driver networking, recruitment, and engagement campaigns to support growth, while tracking operational KPIs and identifying areas for improvement.
For driver support and issue resolution, you will manage inquiries and cases across multiple channels using internal CRM and ticketing tools such as JIRA.
You will troubleshoot app or account issues, escalate them when necessary, and ensure timely, accurate resolutions according to service-level standards.
You will also provide feedback to product, policy, FAQ, and operations teams based on recurring issues to enhance the overall driver experience.
On the administrative side, you will handle daily office functions including attendance, leave tracking, expense claims, petty cash, and record keeping.
You will assist with basic accounting duties such as expense reconciliation, invoice tracking, and driver payout documentation.
Additionally, you will manage office inventory and pantry supplies, coordinate vendor services, assist with team scheduling and meeting coordination, prepare operational reports for management review, and maintain accurate task updates in internal systems such as JIRA.
Requirements
You should possess a Diploma or Degree in Business Administration, Accounting, Operations Management, Customer Service, or a related field, with 2–5 years of experience in operations, customer service, or frontline support.
Experience in mobility, logistics, fleet rental, last-mile, carpool or delivery platforms will be an advantage.
Candidates with basic accounting knowledge or bookkeeping experience are strongly encouraged to apply.
You must have excellent communication and interpersonal skills with a strong service mindset, and be proficient in Microsoft Office; familiarity with Teams or JIRA will be a plus.
The role requires someone who can communicate effectively in English, with fluency in any local dialects considered an advantage.
You should be highly adaptable, possess strong multitasking, problem-solving, and time management abilities, and be a proactive team player comfortable in a fast-paced startup environment.
Someone with strong initiative and good follow-up skills will thrive in this role.
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Unlock Your Operations Administrator Potential: Insight & Career Growth Guide
Real-time Operations Administrator Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operations Administrator in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11825 jobs in Singapore and 10614 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Operations Administrator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! GEO LAH PTE. LTD. is currently hiring and seeking a Operations Administrator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Operations Administrator Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GEO LAH PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operations Administrator Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operations Administrator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Operations Administrator interview at GEO LAH PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GEO LAH PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
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