About the Role
We are seeking a dynamic and experienced Hospital Operations Manager to oversee critical operational functions within a fast-paced hospital environment.
This role plays a key part in ensuring smooth service delivery across linen and laundry, food services, bed management, claims, projects, and compliance.
As a strategic leader, you will collaborate with multidisciplinary teams, manage vendors, and drive initiatives that enhance patient experience, operational efficiency, and regulatory compliance (including PDPA).
Key Responsibilities
- Linen & Laundry Services – Oversee timely processing and distribution, track usage, and optimise costs.
- Food Services – Partner with the food team to design menus, uphold food safety, and enhance patient satisfaction.
- Bed Management – Streamline patient flow, reduce wait times, and optimise bed turnover.
- Claims Management – Supervise claims submission, resolve issues, and analyse data for improvements.
- Hospital Inspections – Conduct audits, ensure compliance, and prepare for accreditations.
- Project Management – Lead cross-functional projects, ensuring timely and budget-conscious delivery.
- PDPA & Compliance – Safeguard patient information, enforce data protection practices.
- Management Meetings – Provide secretariat support, drive operational discussions, and follow up on initiatives.
- Vendor & Partner Management – Oversee procurement, negotiate contracts, and manage vendor relationships.
- Staff Leadership – Recruit, coach, and develop staff; conduct performance evaluations.
- Budget & Financial Management – Prepare budgets, monitor expenses, and implement cost-control measures.
- Collaboration & Communication – Foster teamwork across clinical and administrative units, address feedback, and elevate patient care.
Requirements
- Bachelor's Degree in Healthcare Administration or related field.
- Minimum 5 years' experience in healthcare operations management (e.g. linen, food services, or patient management).
- Strong leadership, interpersonal, and problem-solving skills.
- Proficient in project management and financial analysis.
- Knowledge of PDPA and healthcare regulatory standards.
- Flexible, adaptable, and able to thrive in a fast-paced hospital environment.
Why Join Us?
- Lead and transform critical hospital operations.
- Collaborative and mission-driven work environment.
- Opportunities to spearhead impactful projects that improve patient care.
Interested applicants, please email your updated CV to for more information.
We regret to inform that only shortlisted candidates will be contacted.
EA Personnel No: R
EA Personnel Name: Lim Ruo Yi, Rachel
Company EA license No.: Recruit Express Pte Ltd (99C4599)