Operations & Business Development Assistant (Contract, Entry-Level)

Company Description

Imagene Labs champions individual well-being through cutting-edge biodata analysis, delving deep into the unique biology, lifestyle, and environment of each person.

We offer a personalized approach extending from fitness to skincare, nutrition optimization, and mental wellness.

Established in 2016 and based in Singapore, Imagene Labs seamlessly merges science, technology, and data-driven insights.

Our diagnostics, including ancestry-specific genetics and epigenetics, set the stage for comprehensive health monitoring, integrating IoT wearables and facial tracking apps.

Imagene Labs has received accolades such as the 2017 Frost & Sullivan Southeast Asia Personalized Wellness & Nutritional Genomics Entrepreneurial Company of the Year and the 2018 Singapore Business Review National Business Awards.

About the Role

This is a full-time on-site role for an Operations & Business Development Assistant located in Singapore.

We are looking for a proactive and detail-oriented Operations & Business Development Assistant to join our team.

This is a junior contract role designed for someone eager to gain hands-on experience across operations, logistics, and business development.

You will support day-to-day operations, customer engagement, and account follow-ups while helping ensure smooth business processes.

Key Responsibilities

Daily Operations Support

• Process and manage customer orders (B2B)
• Coordinate shipments and liaise with courier/logistics account managers
• Maintain operational records and ensure timely delivery of goods

Customer Engagement

• Handle inquiries via online chat, phone calls, and emails
• Provide accurate and timely updates to customers on orders and shipments
• Follow up with existing B2B clients to maintain strong relationships

Business Development Support

• Assist in client communications and simple account servicing tasks
• Support follow-up with prospective leads and existing clients
• Participate in preparing materials for client meetings and presentations

Training & Support

• Conduct occasional product, sales, and operations training sessions for B2B clients
• Provide product knowledge support to internal and external stakeholders

Requirements

• Open to entry-level candidates with a diploma or degree.
  
  Experience in operations, business development, or interest in health/fitness/skincare is a plus.
  
  
• 0-2 years of working experience; fresh graduates are welcome
• Must be able to read, write, and converse fluently in English
• Strong communication skills and customer-oriented mindset
• Organized, detail-oriented, and able to manage multiple tasks
• Comfortable liaising with customers, couriers, and account managers

What We Offer

• Exposure to both operations & business development functions
• Hands-on experience in B2B environments
• Supportive, growth-oriented environment for junior talents
• Contract role with potential for extension or conversion

Salary Range

SGD 2,500-3,200/month (1-year contract, full-time)

Job Types: Contract, Fresh graduate
Contract length: 12 months

Pay: $2, $3,200.00 per month

Work Location: In person