Job description
Operations & Customer Experience Executive
Location: Walking Distance to Pasir Panjang MRT Station @ CitiLink Warehouse Complex
Salary: SGD 2,500 – 3,000 per month (inclusive of CPF), based on experience
Job Type: Full-Time
About Us
Plexus Care is a purpose-driven healthcare distribution company focused on eldercare and rehabilitation, and home medical products.
As we expand into both B2B and B2C segments, we are seeking a capable and resourceful full-time team member who is eager to grow with us.
We have recently moved into a new space with a welcoming showroom and are now ready to grow our team.
This is our first full-time in-house hire — and we are looking for someone who values meaning, variety, and teamwork.
You will be part of a lean but dynamic setup, working closely with the founder to support daily operations, customer engagement, and product content development.
What You Will Be Doing
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• Daily Operations & Admin
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• Prepare invoices, delivery documents, and order records
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• Pack, label, and manage product stock
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• Liaise with couriers and coordinate deliveries
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• Customer Support & Showroom
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• Handle WhatsApp, phone, and email enquiries
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• Assist walk-in customers with product guidance
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• Maintain a tidy, inviting showroom space
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• Creative & Content Tasks
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• Use Canva to create or update product visuals
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• Support social media visuals and listings on Shopee
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• Take simple product photos or videos as needed
You will be guided and trained.
We are looking for the right personality, not the perfect resume.
Who We Are Looking For
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• Cheerful, dependable, and hands-on
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• Able to communicate well in English (Mandarin is a bonus)
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• Comfortable with WhatsApp Web, Google Drive, and Canva
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• Willing to learn and grow in a small team
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• Any relevant experience in admin, retail, design, or logistics is a plus
We value attitude over academic background.
Education level will be considered, but it is not a deal breaker.
Working Hours
• Monday to Friday: 10:00 AM – 6:30 PM
• Alternate Saturdays: 9:00 AM – 2:30 PM
44-hour work week | 1-hour flexible lunch break | No overtime expected
Showroom Operating Hours:
• Monday to Friday: 10:30 AM – 6:00 PM
• Alternate Saturdays: 9:30 AM – 2:00 PM
Includes 30 minutes before opening and 30 minutes after closing each day for preparation and wind-down duties to ensure smooth showroom operations.
Why Join Plexus Care
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• You will make a real difference from Day One
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• Small, close-knit, founder-led team
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• Every day offers something new
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• Clean new showroom space
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• Room to grow with us
Click Apply and tell us briefly what attracted you to this role.
We look forward to welcoming the right person to grow with us.
Required Skill Profession
Other General