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Urgent! Operations Customer Service Assistant Job Opening In – Now Hiring UPS
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**職務内容:**
The Customer Service Representative is accountable for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues.
**Responsibilities**
+ Manage communication with clients, carrier brokers and other offices/facilities for customer service and administration requirements;
+ Process all documentation associated with the movement of our clients' inventory into and out of the facility according to client requirements, and in an accurate and timely manner;
+ Receiving: ensure all documentation is verified and processed appropriately, in an accurate and efficient manner, while respecting all legal liability requirements;
+ Order Processing: ensure all orders are processed in a timely manner and according to the clients' specific requirements;
+ Shipping: ensure all bills of lading are correct and confirmed into the appropriate system(s);
+ Adjustments: ensure inventory integrity by processing authorized inventory adjustments;
+ Document, investigate and resolve all customer concerns in a timely fashion;
+ Drive prompt and professional communication at all times for both internal and external customers;
+ Document all shipping errors on the required documentation with accuracy and attention to detail;
+ Maintain all Working Instructions, ensure compliance with ISO Quality Management procedures and are update as required;
+ Assist with dispatch planning / control office;
+ Coordinate details for client KPI daily for internal and external customers;
+ Pursue continuous improvement initiatives to drive increased productivity and service levels;
+ Other duties as assigned to you from time to time by the company.
**Qualifications**
+ 3-4+ years industry experience in Contract Logistics / 3PL;
+ 2-3+ years customer service experience required, additional administrative / data entry experience
+ Excellent communication in English (verbal and written) and presentation skills;
+ Strong organizational and time management skills required, including the proven ability to work in a fast-paced environment with time-sensitive deadlines;
+ Strong problem solving skills; proven ability to work well both independently and as part of a team required;
+ Proficient computer and keyboarding skills required(Microsoft Word and Excel);
+ Knowledge of order entry systems and warehouse management systems is required
**社員タイプ:**
固定任期 (有期)
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。
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Unlock Your Operations Customer Potential: Insight & Career Growth Guide
Real-time Operations Customer Jobs Trends in , Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operations Customer in , Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 15458 jobs in Singapore and 0 jobs in . This comprehensive analysis highlights market share and opportunities for professionals in Operations Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! UPS is currently hiring and seeking a Operations Customer Service Assistant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Operations Customer Service Assistant Jobs .
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UPS adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operations Customer Service Assistant Jobs Singapore varies, but the pay scale is rated "Standard" in . Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operations Customer Service Assistant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Operations Customer Service Assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Operations Customer Service Assistant interview at UPS, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UPS's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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