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Operations Engineer Job Opening In Singapore, Singapore – Now Hiring Logicalis Group (DE)


Job description

Operations Engineer in Singapore at Logicalis
As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights.

The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.


We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry.

The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.


Responsibilities:
Understand & familiarize with the process, practices and ITSM platform related to Support Operations.


Manage Support Hotline & Email during office hours, gather relevant information from customer during initial call.


Ensure that all correspondence with customers is performed in a prompt and courteous manner.


Perform onsite/remote site surveys and/or inventory audit for selected customers.


Validate customer firmware version and verify firmware releases note to ensure minimal related bug impacts.


Perform IOS upgrades and patches to address software bugs and ensure that the environment is updated with a safe harbour software version.


Basic troubleshooting of issues and network problems to fix any user-related issues and work with principal vendors and customers to provide the resolution within the SLA.


Responsible for updating technical documentation for configuration changes made via helpdesks and/or managed services customers.


Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customers for support cases that have been allocated to you.


Work closely with various teams of engineers for troubleshooting.


Qualifications:
Role is open to fresh graduates (NITEC, Higher NITEC, Diploma, etc.).


Graduates in relevant fields of studies (IT, Infocomm, Com Science, etc.).


People with 1-2 years of IT-related working experience are welcomed to apply.


Looking for candidates with a strong interest/passion to learn and grow in the technology space.


Candidate should be customer-oriented and able to communicate in a clear and concise manner.


Candidates should be willing to perform after office hours activities and standby duties.

Existing knowledge/certification for network operations including network, wireless, and security technologies will be an added advantage.


Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.


As part of any recruitment process, we collect and process personal data relating to job applicants.

We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.

By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found.


Logicalis is committed to protecting your privacy.


Click below to view the data protection notice.


If you’re interested in career opportunities, but not ready to apply, join our Talent Network to stay connected to us and receive updates on the latest job opportunities and company news.


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Unlock Your Operations Engineer Potential: Insight & Career Growth Guide


Real-time Operations Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Engineer in Singapore, Singapore, highlighting market share and opportunities for professionals in Operations Engineer roles.

37300 Jobs in Singapore
37300
31916 Jobs in Singapore
31916
Download Operations Engineer Jobs Trends in Singapore and Singapore

Are You Looking for Operations Engineer Job?

Great news! is currently hiring and seeking a Operations Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Logicalis Group (DE) adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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Interview Tips for Operations Engineer Job Success

Logicalis Group (DE) interview tips for Operations Engineer

Here are some tips to help you prepare for and ace your Operations Engineer job interview:

Before the Interview:

Research: Learn about the Logicalis Group (DE)'s mission, values, products, and the specific job requirements and get further information about

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Final Thought:

To prepare for your Operations Engineer interview at Logicalis Group (DE), research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Logicalis Group (DE)'s products or services and be prepared to discuss how you can contribute to their success.

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