Overview
Who you'll be working for
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What requirements you'll need to be eligible
Minimum Diploma in any Business, IT, Finance or relevant qualificationsAt least 2 years relevant experience working in a financial institutionSelf-starter and able to work with minimum supervisionGood knowledge in VBA, SQLProficient in MS Excel, MS Words and PowerpointFamiliar with investigation and reconciliationStrong interpersonal skills and professional demeanour.Proactive individual with experience in business process improvement.Able to multi-task, prioritize and meet deadlines.Analytical and able to work under pressure.Flexible and adaptable.Able to work in a fast-moving and dynamic environment.Fluent in spoken and written English.Meticulous and detail oriented. What you'll be doing on the job
Support Billing daily activities and UAT testing for product launches and system enhancement.Handle booking of premium in Meridian and process tax invoices.Manage enquiries from other teams pertaining to premium collection / refund.Handle investigation and ensure SLA are met.Handle Commission reports and liaise with partners on commission matters including reconciliation, Tax Invoice, paymentsSupport Billing reconciliation process.Prepare test plans, test data and conduct user acceptance testing for User Acceptance Testing (UAT)Perform UAT to ensure that all scenarios are executed according to tight timeline.Work closely with relevant stakeholders to analyze problems and ensure all testing are completed and issues resolved on time.Ensure defects/ issues are raised and follow through and notify respective stakeholders immediately on all critical issues.Manage ad-hoc tasks and cover teammates when required.Cover manager duties in his/her absence.Positively challenges the status quo and identifies opportunities to streamline processes and drive efficienciesAbility to provide solutions to problemsDemonstrates a ‘can do’ attitude, when faced with potential set-backsEncourages collaboration both inside and outside of immediate team