We are looking for a detail-oriented and proactive Part-Time Operations Executive to support project delivery and fieldwork execution.
This role involves coordinating resources, managing Associates, and ensuring high-quality data collection for client organisations across diverse projects.
What Will You Do
Project Management
- Collaborate with project teams to understand scope and requirements
- Analyse manpower needs and secure approvals for Associate hiring and payment rates
- Develop and manage fieldwork plans including timelines, resources, team structures, and contingency plans
- Allocate and schedule fieldwork resources to meet project milestones
- Manage fieldwork progress and data quality; provide updates and resolve issues proactively
- Liaise with internal and external stakeholders to ensure smooth project execution
- Maintain and update Associate databases; develop payment guidelines
Associate Management
- Recruit and onboard Associates for fieldwork roles
- Ensure complete documentation for contract preparation
- Track and manage distribution of company assets
- Process payments accurately and on time.
- Maintain performance feedback records to support future recruitment
Fieldwork Execution
- Conduct fieldwork: interviews (phone/in-person), mystery audits (phone/in-person), and participant recruitment
- Ensure accurate data entry and adhere to project protocols
- Maintain confidentiality and professionalism in all field engagements
- Address respondent queries promptly and respectfully
What It Takes To Be In This Role
- Mnimum 2 years of experience in project coordination, market research, or related roles
- Proficient in Microsoft Office (especially Excel)
- Strong verbal and written communication skills
- Good interpersonal, listening, and interviewing skills
- Detail-oriented and organised
- Proactive, solution-focused, and comfortable working independently and in teams
- Able to work a minimum of 20 hours per week
- Flexible with working hours, including weekends, based on project needs