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Operations Executive Job Opening In North East Community Development Council – Now Hiring UParcel


Job description

Role Overview

The Delivery Fulfillment Specialist is responsible for two critical functions:

  1. Recruiting, onboarding, and maintaining a strong pool of freelance and subcontractor drivers.

  2. Acting as the key contact for assigned customer accounts, handling escalations, and ensuring that all service expectations are consistently met.

This dual role ensures that customer needs are supported by a reliable driver base, while also providing a professional point of contact for issue resolution and relationship management.

Key Responsibilities

  • Develop and execute strategies to recruit and onboard freelance/subcontractor drivers.

  • Actively recruiting, onboarding and maintaining the pool of freelance and subcontractor drivers.

  • Maintain strong relationships with drivers, ensuring engagement, retention, and performance.

  • Forecast and balance driver supply with customer demand, ensuring fulfillment and SLA compliance.

  • Serve as the primary point of contact for assigned customer accounts.

  • Handle customer escalations, complaints, and service recovery professionally and promptly.

  • Work with operations, customer service, and drivers to resolve delivery-related issues.

  • Monitor account performance and ensure high customer satisfaction.

  • Prepare regular reports on driver recruitment, account fulfillment, and service levels.

Requirements:

●At Least Higher NITEC/ NITEC / Diploma in Business Administration, Supply

Chain or equivalent

●At least 2-3 years of experience in similar industry and function

●Effective people management and interpersonal skills.

●Ability to work independently in a fast-paced environment and manage multiple

tasks simultaneously.

●Responsible, team-player, and organized.

●Proficient in MS Office.

●Possess valid class 3 driving license

The Job's Working Hours and Location

Mon - Fri 8.30am to 6.00pm, 5.5 days work week  (Able to work from home for the fulfillment of any 4 hours during weekend at the flexible timing)

Tai Seng Drive

What we offer

Up to $3500 depending on experience + Annual Bonus

Medical and Dental benefits

Annual Leave + Birthday Leave​

How to Apply

●Apply through this application

●Only shortlisted candidates will be notified

Required Skill Profession

Other General


  • Job Details

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Unlock Your Operations Executive Potential: Insight & Career Growth Guide


Real-time Operations Executive Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Executive in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Operations Executive roles.

33405 Jobs in Singapore
33405
5774 Jobs in North East Community Development Council
5774
Download Operations Executive Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Operations Executive Job?

Great news! is currently hiring and seeking a Operations Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UParcel adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Operations Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Operations Executive?

Key qualifications for Operations Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Operations Executive?

To improve your chances of getting hired for Operations Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Operations Executive Job Success

UParcel interview tips for Operations Executive

Here are some tips to help you prepare for and ace your Operations Executive job interview:

Before the Interview:

Research: Learn about the UParcel's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Operations Executive interview at UParcel, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UParcel's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Operations Executive Positions

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