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OPERATIONS EXECUTIVE Job Opening In Singapore, Singapore – Now Hiring Experian


Job description

Job Description

Aa member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services.

You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions.

You are required to collaborate and work effectively with internal cross functional teams (eg.

sales/ technical / customer service) and external parties including data suppliers/vendors.

The candidate must be efficient, accurate and timely and have the relevant experience in Operations.

The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.

The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.



Key Responsibilities

• Achieve or exceed operational efficiency targets and objectives (eg.

Utilization% etc)

• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.

• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.

• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)

• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.

• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.

• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.

• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.

• Handle back-up operational activities/duties of other operation functions, where necessary.

• Prepare and distribute daily/weekly/monthly reports

• Assume any report or task assigned that are relevant to operations.


Qualifications

What you'll need to bring to the team:



• Minimum 2 years of administrative and operations related experiences

• Excellent problem-solving skill and able to handle enquires from both internal and external customers.

Essential

• Excellent interpersonal and communication skills, verbal and written

• Proficient in Microsoft Excel

• Meticulous with an eye for detail

• Ability to think analytically, operate efficiently and communicate effectively

• Strong initiative and the ability to perform both independently and as part of a team

Desirable

• Diploma/Degree in business or relevant studies


Additional Information

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Required Skill Profession

Top Executives


  • Job Details

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Unlock Your OPERATIONS EXECUTIVE Potential: Insight & Career Growth Guide


Real-time OPERATIONS EXECUTIVE Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for OPERATIONS EXECUTIVE in Singapore, Singapore, highlighting market share and opportunities for professionals in OPERATIONS EXECUTIVE roles.

33215 Jobs in Singapore
33215
27322 Jobs in Singapore
27322
Download Operations Executive Jobs Trends in Singapore and Singapore

Are You Looking for OPERATIONS EXECUTIVE Job?

Great news! is currently hiring and seeking a OPERATIONS EXECUTIVE to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Experian adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for OPERATIONS EXECUTIVE Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for OPERATIONS EXECUTIVE?

Key qualifications for OPERATIONS EXECUTIVE typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for OPERATIONS EXECUTIVE?

To improve your chances of getting hired for OPERATIONS EXECUTIVE, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for OPERATIONS EXECUTIVE Job Success

Experian interview tips for OPERATIONS EXECUTIVE

Here are some tips to help you prepare for and ace your OPERATIONS EXECUTIVE job interview:

Before the Interview:

Research: Learn about the Experian's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your OPERATIONS EXECUTIVE interview at Experian, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Experian's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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