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Operations Executive Job Opening In Singapore, Singapore – Now Hiring Experian


Job description

Job Description

As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services.

You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.


The candidate is required to collaborate and work effectively with internal cross functional teams (eg.

sales/ technical / customer service) and external parties including data suppliers/vendors.

The candidate must be efficient, accurate and timely and have the relevant experience in Operations.

The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.

The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.



What you’ll be doing

• Achieve or exceed operational efficiency targets and objectives (eg.

Utilization% etc)

• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery

• Ensure accurate and timely upload of new cases assigned by clients into Collection system

• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with external vendor and internal technical team to fix integration problems

• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers

• Initiate process improvement/automation suggestions or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and external vendors to drive system enhancements, where necessary

• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days

• Handle back-up operational activities/duties of other operation functions, where necessary

• Promptly handle all incoming and outgoing correspondence.

This includes: Dispatch of outgoing mails and distribution of all incoming mails and other documents to collection team

• Prepare and distribute daily/weekly/monthly reports

• Assume any report or task assigned that are relevant to operations


Qualifications

• Minimum 2 years of administration experience

• Fresh graduate with positive attitude may be considered

• Proficient in Microsoft Word and Excel

• Meticulous with an eye for detail

• Ability to think analytically, operate efficiently and communicate effectively

• Strong initiative and the ability to perform both independently and as part of a team

• Diploma/Degree in business or relevant studies

• Familiarity with Singapore business landscape


Additional Information

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Required Skill Profession

Top Executives


  • Job Details

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Unlock Your Operations Executive Potential: Insight & Career Growth Guide


Real-time Operations Executive Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Executive in Singapore, Singapore, highlighting market share and opportunities for professionals in Operations Executive roles.

37762 Jobs in Singapore
37762
31865 Jobs in Singapore
31865
Download Operations Executive Jobs Trends in Singapore and Singapore

Are You Looking for Operations Executive Job?

Great news! is currently hiring and seeking a Operations Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Experian adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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