Operations Executive

JOB SUMMARY

As an Operations Executive, you will be responsible to work closely with various departments to ensure smooth business operations, streamline processes, and drive productivity.

Your responsibilities will encompass a wide range of tasks, requiring strong organizational, communication, and problem-solving skills.

RESPONSIBILITIES:

• Take care for Daily Logistics Operations Task

• Handle all the Delivery Request including arrangement between Logistic Partner and Commercial Team.
  
  

• Responsible of Goods Receiving and update in System

• Handle Year End Stock Take

• Assist in Customer Service Team

• Familiar with Customer Service routine and operations.
  
  

• Assist in Daily operations task

• To work within the SLA, policies and procedures.
  
  

• To assist in assigned system monitoring scope

• To assist in generation of weekly, Monthly or Quarterly reports and submit to specific Customers at specific intervals.
  
  

SKILLS AND ATTRIBUTES:

• Diploma or IT related course is acceptable equivalent with at least 1 - 2 year of relevant working experience.
  
  
• Ability to communicate effectively with a wide variety of people in a professional manner, on the telephone and in writing.
  
  
• Excellent organisation, problem solving and communication skills.
  
  
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
  
  
• Ability to plan and prioritize work load without supervision.
  
  
• Excellent knowledge of Customer Service best practice.
  
  
• Willing to work flexibly and with enthusiasm.
  
  

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
  
  
• A team player with determination to drive to excel.
  
  
• Excellent customer service skills.
  
  
• Self-motivated with a strong drive to succeed.