Key Job Responsibilities
· Assist Operations Manager in the day-to-day planning and administration & resolve of outlet operational matters.
· Participate in audits to ensure company standards for operations, food quality, outlet hygiene and workplace safety are met.
· Work with outlets to resolve supply chain issues and promotional campaigns.
· Support outlets to remedy defective equipment and periodic outlet renovations.
· Assist management in hiring, training, scheduling and evaluating employees.
· Review customer complaints and propose areas of improvements.
· Take on other ad-hoc operations tasks as required.
Requirements