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Urgent! Operations Lead (Events) Job Opening In Singapore, Singapore – Now Hiring TOKEN2049
Overview
As our Operations Lead, you will be responsible for managing end-to-end event operations of TOKEN2049 and SuperAI including ticketing platforms, inventory management, logistics, vendors management and attendee behavior analysis.
You are also expected to provide world class end-to-end customer service, ensuring that our attendees has an enjoyable event experience with TOKEN2049 and SuperAI.
TOKEN2049 stands out in the global events calendar because we prioritize the attendee experience – we want every aspect of the event to be memorable and to convey attention to detail.
You will be responsible for ensuring that everyone finds what they are looking for and remains engaged both digitally and in our in-person event.
Responsibilities
Ticket management, including ticket sales, inventory management, and customer support.
Oversee end-to-end event execution process, ensuring that all logistical elements are seamlessly coordinated.
Develop and implement new systems to enhance the operations process and user experience.
Manage the TOKEN2049 online and on-site attendees registration before and during the event.
Analyze event data and metrics to identify areas for improvement in operations and provide recommendations.
Manage the Community Team, ensuring that both inbound and outbound inquiries are handled in a timely manner.
Manage the TOKEN2049 Help Desk - provide world class end-to-end customer service.
Coordinate with vendors to resolve any issues or changes during the event planning and execution phases.
Manage the event staff, volunteers, and any subcontractors on-site.
Troubleshoot and address any issues that arise during the event, making timely decisions to maintain the event's success.
Skills & Experience
Entrepreneurial, detail-oriented, pragmatic, self-starter attitude.
At least 7 years of experience with event operations/ tickets management for large-scale global events.
Experience in planning and implementing new systems / initiatives to enhance operation process.
Exceptional written, verbal, and interpersonal communication skills.
Attention to detail, critical thinking, problem solving, and the ability to work under pressure.
Strong resilience and patience.
Project management skills to juggle multiple projects and meet deadlines.
Interest in and passion for web3/crypto or AI space is a plus.
Fluent in written and spoken English.
Start Date
Start Date:
As Soon As Possible
Location
Location:
Hong Kong or Singapore
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service, Project Management, and Marketing
Industries
Events Services and Entertainment Providers
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Unlock Your Operations Lead Potential: Insight & Career Growth Guide
Real-time Operations Lead Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operations Lead in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12425 jobs in Singapore and 11092 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Operations Lead roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TOKEN2049 is currently hiring and seeking a Operations Lead (Events) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Operations Lead (Events) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TOKEN2049 adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operations Lead (Events) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operations Lead (Events) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Operations Lead (Events), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Operations Lead (Events) interview at TOKEN2049, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TOKEN2049's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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