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Urgent! Operations Manager Job Opening In Rochor – Now Hiring ALANGKAAR PTE. LTD.

Operations Manager



Job description

Job Title: Operations & Sales Manager (Events · Photoshoots · Catering)

Company: Alangkaar Weddings & Events (Singapore)

Employment type: Full‑time (rostered evenings/weekends; time‑off in lieu provided)

Start date: ASAP / by agreement

About Alangkaar

Alangkaar is a Singapore‑based team delivering Indian wedding décor & events, studio and outdoor photoshoots, beauty salon, and catering.

We're growing fast and looking for one accountable owner to drive both sales and end‑to‑end delivery.

The role (why this job exists)

Own the journey from lead → quote → deposit → flawless delivery.

You will be the primary salesperson and the on‑ground operations lead, responsible for revenue, margins, client experience, and crew/vendor coordination across events, photoshoots, and catering.

What you'll do

Sales & account management

  • Respond to inbound leads (WhatsApp/IG/web) within 1 business hour (≤ 12 h off‑hours).

  • Run discovery calls, site visits, and package/menu proposals; send quotes within 24 hours.

  • Maintain 3× pipeline coverage vs.

    monthly target in CRM (e.g., HubSpot).

  • Close ≥ 25% of qualified opportunities; collect deposits before booking vendors/crew.

  • Build venue partnerships (temples, hotels, function halls); manage key accounts.

Operations & delivery

  • Build run‑sheets, rosters, vendor POs, inventory pick‑lists, route plans; lead event setups and teardowns.

  • Ensure on‑time setup ≥ 98%, complaints < 2% of jobs, and post‑event invoicing within 48 hours.

  • Manage coordinators, crew, drivers, and external vendors; run daily stand‑ups and weekly reviews.

Catering & hygiene

  • Enforce portion control and dispatch timing; achieve food‑cost ≤ 30% target.

  • Ensure NEA/SFA hygiene compliance and basic food‑safety SOPs.

Studio & photoshoots

  • Own the studio calendar; coordinate MUAs/hairstylists, outfit trials, photographer/videographer schedules, editor hand‑offs, and gallery delivery.

Reporting & systems

  • Keep CRM, and Google Sheets current; track deposits/AR.

  • Present weekly KPIs (revenue, GM%, pipeline, delivery quality).

How your success will be measured (KPIs)

  • Sales: ≥ 25% close rate; quotes in ≤ 24 h; pipeline ≥ 3× target.

  • Margins: GM% ≥ 35% (decor/events), ≥ 30% (catering), ≥ 50% (photoshoots).

  • Delivery: on‑time setup ≥ 98%; customer complaints < 2%; WIP→invoice ≤ 48 h.

  • Cash discipline: deposits collected before confirmations; AR within terms.

What you'll bring

  • 4–7 years in events/catering/studio with combined sales + operations responsibility.

  • Proven record hitting revenue and gross‑margin targets; strong vendor negotiation.

  • Hands‑on leader who can write a watertight run‑sheet and stay calm on event day.

  • Comfortable with evenings/weekends/holiday peaks (time‑off in lieu provided).

  • Tools: WhatsApp Business, HubSpot (or similar CRM), Google Workspace.

  • Class 3/3A licence a plus; ability to coordinate lorry/van logistics.

  • Strong English; Tamil/Hindi or other Indian languages an advantage.

  • Valid right to work in Singapore.

Compensation & benefits

  • Base salary: S$5,000–S$6,000 per month (commensurate with experience).

  • Commissions:
  • Events/Decor: 1.0% of revenue if job GM% ≥ 35% (0.5% if below).

  • Catering: 1.5% if GM% ≥ 30% (0.5% if below).

  • Photoshoots: 3% if GM% ≥ 50% (1% if below).

  • Quarterly Ops Bonus up to S$4,000 for hitting delivery KPIs.
  • Mobile allowance; late‑night transport on event days.

  • Annual leave & MOM‑compliant benefits; professional development opportunities.

  • Probation: 3–6 months.

Work schedule & location

  • Singapore‑based; mix of office/studio, warehouse, venues, and client sites.

  • Rostered hours including some evenings/weekends; off‑in‑lieu for long event days.

How to apply

Email your CV and a short note titled Ops & Sales Manager – Alangkaar with:

  • Two recent projects you led (with photos if available),
  • Your expected base salary & earliest start date,to

Alangkaar is an equal‑opportunity employer.

We welcome applicants of all backgrounds who can help us deliver extraordinary events and experiences.

Job Type: Full-time

Pay: $5, $6,000.00 per month

Work Location: In person


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