Operations Manager Role

Job Overview:
The Operations Executive is responsible for overseeing the sales process, ensuring seamless customer relationships and meeting team sales targets.
Main Responsibilities:
- Manage sales process including quotations, order processing, invoicing and delivery arrangements
- Conduct inside-sales activities and follow up on sales enquiries to achieve sales targets
- Develop and maintain strong relationships with customers
- Monitor payment schedules and chase outstanding invoices
- Prepare shipping documentation and liaise with freight forwarders
- Assist in preparing sales reports
- Perform other tasks as assigned by management
Requirements:
- Diploma or equivalent qualification in a relevant field
- At least 5-6 years of experience in sales support or coordination
- Proficient in Microsoft Office (Excel, Word & PowerPoint)
- Strong communication skills with verbal and written proficiency in Japanese an advantage
Benefits:
- Monday to Friday working hours
- Performance bonus
- Company insurance and medical reimbursement
- Career progression opportunities
Key Skills:
- Sales support or coordination
- Order processing and shipping documentation
- Interpersonal and communication skills