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Urgent! Operations Specialist Job Opening In Singapore, Singapore – Now Hiring CRANE WORLDWIDE LOGISTICS (S) PTE. LTD.

Operations Specialist



Job description

Roles & Responsibilities

As an Operations Specialist, you will support the operational efficiency and performance of key accounts across multiple markets.

Working with regional teams and account managers, you will help improve processes, ensure accurate reporting, and boost customer satisfaction through responsive operational support.

Candidates with strong and relevant experience may be considered for appointment at the Senior Operations Specialist level.

Key Responsibilities

  • Operations Support & Process Coordination: Assist with daily operational tasks and coordinate process improvement initiatives alongside cross-functional account teams.

  • Performance Monitoring: Support the review of operational KPIs and data trends; prepare clear reports that inform decisions and highlight opportunities for improvement.

  • Client Engagement & Problem Solving: Provide frontline operational support to client-facing teams, addressing issues promptly and contributing to tailored solutions.

  • Market Awareness: Stay informed about logistics trends and support the team in adapting to changes in market conditions and evolving client expectations.

  • Reporting & Documentation: Prepare and maintain accurate reports and presentations related to operational activities, performance, and improvement plans.

  • Team Collaboration & Best Practices: Participate in knowledge sharing on operational practices, service enhancements, and data integrity across regional teams.

Core Competencies

  • Reliability: Dependable performance and commitment to meeting operational timelines.

  • Attention to Detail: Strong focus on accurate reporting and process compliance.

  • Proactivity & Teamwork: Shows initiative while thriving in a collaborative work environment.

Qualifications

  • Technical Skills: Proficient in Microsoft Office Suite, particularly Excel; comfortable with data reporting and analysis.

  • Communication: Clear written and verbal communication; able to present ideas and data to internal and external audiences.

  • Organisation: Skilled in managing tasks, coordinating priorities, and operating within dynamic timelines.

  • Industry Familiarity: Exposure to logistics, freight forwarding, or transportation operations preferred.

Education & Experience

  • Education: Diploma in Logistics, Supply Chain, Business, or a related field.

  • Experience: Minimum 1–3 years in logistics or operations.

    Candidates with deeper experience (3–5 years) may be assessed for progression to Senior level.

Tell employers what skills you have
Team Collaboration
Microsoft Office
Microsoft Excel
Verbal Communication
Process Improvement
Transportation Operations
Interpersonal Skills
Supply Chain
Problem Solving
Reliability
Compliance
Attention to Detail
Freight
Customer Satisfaction


Required Skill Profession

Other General



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    Unlock Your Operations Specialist Potential: Insight & Career Growth Guide


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